Associate, Employee Experience, Employee Listening

Job not on LinkedIn

🔥 0 minutes ago

🏛️ District of Columbia – Remote

🏛️ District of Columbia – Remote

💵 $85k - $95k / year

⏰ Full Time

🟡 Mid-level

👩‍👩‍👧‍👦 Human Resources (HR)

👻 Ghost score 0%

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American Red Cross

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10,000+ employees

🏥 Healthcare

📦 Logistics

🤲 Charity

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American Red Cross is a humanitarian organization dedicated to providing relief to those in need, offering services such as disaster relief, blood donation, training in first aid and CPR, and support for military families. Their mission encompasses emergency preparedness, education, and providing assistance to individuals affected by various crises, ensuring a safe and resilient community.

📋 Description

• Execute the organization's employee experience survey program, including planning, coordinating, and administering multiple employee surveys annually • Manage survey project plans, communications, reporting, and program updates • Support the design, implementation, and administration of employee lifecycle surveys and employee listening initiatives • Contribute to the development and evolution of the employee experience strategy • Monitor and evaluate Qualtrics feature releases and inform product roadmap and enhancement planning • Increase employee awareness, participation, and engagement in employee listening programs • Develop and maintain dashboards, reports, and metrics measuring employee engagement and experience • Translate data into meaningful insights and actionable recommendations • Use employee feedback, workforce metrics, and organizational data to identify opportunities related to retention, turnover, development, engagement, inclusion, culture, and employee experience • Recommend and implement process improvements, operational efficiencies, and program enhancements • Develop and execute change management and communication plans for new programs, initiatives, and processes • Support talent management activities, including performance management, talent assessments, succession planning, and talent review processes • Build and maintain partnerships with internal stakeholders and provide consultative support • Navigate complexity and ambiguity, manage competing priorities, communicate across organizational levels, and drive continuous improvement • Maintain confidentiality and adhere to organizational policies and procedures

🎯 Requirements

• Bachelor's degree required • Minimum 3 years of related experience in employee engagement/employee experience or equivalent combination of education and related experience required • Excellent communication, stakeholder management, and project management skills • Experience with ServiceNow, Qualtrics, and virtual collaboration tools such as MS Teams • Professionalism, executive presence, situational adaptability, and ability to influence and persuade others • Tact and diplomacy in difficult or sensitive situations • Ability to handle multiple priorities, analyze problems, manage ambiguity, and recommend solutions in a fast-paced, multi-stakeholder environment • Ability to work effectively and collaboratively as part of a virtual team • Operational flexibility to meet sudden and unpredictable business needs and willingness to work outside standard business hours • May require up to 10% business travel • Ability to use a personal computer, applicable software, and office equipment for sustained periods • Client Consulting • Stakeholder Relationship Management • Adaptability • Solutioning • Data-Driven Decision Making • Cross-Functional Collaboration • Learning Quickly • Stakeholder Influence • Project Prioritization • Resource Prioritization

🏖️ Benefits

• Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO: Starting at 19 days a year; based on type of job and tenure • 11 paid holidays, including six core holidays and five floating holidays • 401K with up to 6% match • Paid Family Leave • Employee Assistance • Short- and Long-Term Disability and Insurance • Service Awards and recognition • 100% virtual work arrangement • Opportunity to work for a mission-based humanitarian organization

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