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Field Service Engineer

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🔥 10 minutes ago

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Logo of RTX

RTX

10,000+ employees

🚀 Aerospace

🎖️ Defense

🏭 Manufacturing

💰 $200k Grant - RTX on 2024-11

Aerospace • Defense • Manufacturing

RTX is a multinational aerospace and defense company that brings together aviation and defense businesses—including Collins Aerospace, Pratt & Whitney and Raytheon—to design, manufacture and service aircraft engines, auxiliary power units, integrated aerospace systems and defense solutions. The company focuses on advancing technologies that power flight, strengthen national security and support government and commercial customers worldwide, with a global presence across the Americas, Asia-Pacific, Europe, the Middle East and Africa. RTX emphasizes engineering, manufacturing, and research to solve complex technical challenges for aviation and defense.

📋 Description

• Perform on-site field service, including installation, operation, maintenance, repair, and removal of complex temperature control equipment • Install, test, service, and calibrate equipment to operating specifications and customer expectations • Diagnose and resolve complex technical issues and provide recommendations and solutions to internal teams and customers • Conduct preventative maintenance and routine service activities • Analyze product performance and support modifications, upgrades, and enhancements • Serve as the primary on-site representative and build customer relationships • Ensure services align with contract requirements, timelines, and expectations • Coordinate technical services, logistics, provisioning, and system configurations • Maintain and review equipment logs to identify trends and determine repair needs • Travel up to 50% to support customer sites and business needs

🎯 Requirements

• Typically requires a University Degree and less than 2 years of prior relevant experience • Demonstrated experience troubleshooting and servicing complex temperature control equipment • Basic computer literacy, including Microsoft Office 360 and standard desktop applications • Ability to perform on-site field service in customer environments • Ability to travel up to 50% • U.S. Person status required, including U.S. citizenship, U.S. nationality, lawful permanent residence, or qualifying refugee/asylee status • Experience supporting or servicing industrial/commercial refrigeration systems preferred • Experience troubleshooting and diagnosing electrical control systems, including PLCs preferred • Experience diagnosing and repairing electromechanical systems in field service or industrial environments preferred • Universal EPA certification preferred

🏖️ Benefits

• Medical, dental, and vision insurance • Three weeks of vacation for newly hired employees • Generous 401(k) plan with employer matching funds and separate employer retirement contribution • Lifetime Income Strategy option • Tuition reimbursement program • Student Loan Repayment Program • Life insurance and disability coverage • Optional pet insurance • Optional home and auto insurance • Optional additional life and accident insurance • Optional critical illness insurance • Optional group legal coverage • Optional ID theft protection • Birth, adoption, and parental leave benefits • Ovia Health, fertility, and family planning • Adoption Assistance • Autism Benefit • Employee Assistance Plan, including up to 10 free counseling sessions • Healthy You Incentives wellness rewards program • Doctor on Demand virtual doctor visits • Bright Horizons child and elder care services • Teladoc Medical Experts second opinion program • Flexible work schedules • Employee Scholar Program • Paid time off and holidays • Potential eligibility for annual short-term and/or long-term incentive compensation programs

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