Senior Staff IAM Software Engineer

🔥 15 minutes ago

🏄 California – Remote

infoinfo

💵 $190.9k - $334.1k / year

⏰ Full Time

🟠 Senior

🧑‍💻 Full-stack Engineer

Where this job comes from

Posted on ServiceNow's careers page, not through a job board

First seen by Remote Rocketship 15 minutes ago

Logo of ServiceNow

ServiceNow

10,000+ employees

Founded 2004

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

💰 Post-IPO Equity on 2022-12

Enterprise • SaaS • Artificial Intelligence

ServiceNow is a platform that offers AI-powered solutions and automation for businesses to enhance productivity and streamline workflows. Its AI agents are designed to autonomously learn, reason, make decisions, and take action to transform business processes across various domains such as IT, HR, customer service, and app development. The platform enables organizations to integrate data from diverse sources, facilitating business transformation and operational efficiency. Recognized for its leadership in AI IT service management and trusted by a significant portion of the Fortune 500, ServiceNow collaborates with other global leaders like Microsoft and AWS to bring advanced AI capabilities to modernize business operations.

📋 Description

• Participate in all technical aspects of team deliverables, including quality, performance, maintainability, and scalability • Lead development of end-to-end CI/CD pipelines using GitLab, GitLab Runners, Jenkins, and Nexus • Implement infrastructure-as-code and configuration management with Terraform, Ansible, and Puppet • Own system integrations across Identity Platforms and ServiceNow, including APIs, connectors, provisioning workflows, and lifecycle automation • Contribute full-stack development across backend services and user-facing IAM workflows • Provide technical input on UI design and implementation • Apply data analytics to identity governance, including RBAC role mining, access pattern analysis, entitlement optimization, and AI-assisted access request recommendations • Participate in design and code reviews • Mentor and guide 4–5 junior to mid-level engineers • Partner with security, compliance, and platform teams to deliver secure, scalable, audit-ready solutions • Advocate for patterns that improve resilience, developer velocity, and operational maturity • Partner with principal-level staff to drive initiatives and maintain organizational standards • Design and develop scalable, maintainable, reusable software components emphasizing performance and reliability • Collaborate with product managers and engineering teams to define frameworks

🎯 Requirements

• US citizen, US naturalized citizen, or US Permanent Resident holding a green card • Deep technical hands-on experience building production enterprise-level platforms • Strong IAM domain experience with Identity Lifecycle, RBAC/ABAC, Access Certifications, and Privileged Access Management • 10+ years of software engineering experience • 3+ years as a senior staff, or equivalent experience and education • Strong backend proficiency in Java or Python, with MySQL or PostgreSQL • Working knowledge of JavaScript, AngularJS, REST APIs, and HTML/CSS • Systems engineering experience designing and operating complex, distributed enterprise platforms • Experience building CI/CD pipelines and DevOps workflows using GitLab, Jenkins, Nexus, JFrog, or equivalent tooling • Proficiency with Terraform, Ansible, and/or Puppet • Identity data analytics ability, including designing queries, building pipelines, and deriving actionable insights • Familiarity with automated testing frameworks and integrating tests into CI/CD pipelines • Strong knowledge of distributed systems, RESTful APIs, software reliability, and observability • Proven ability to mentor engineers and lead cross-functional technical initiatives • Experience integrating AI into work processes, decision-making, or problem-solving • Growth mindset and passion for new technologies and industry trends • Preferred: strong knowledge of data structures, algorithms, object-oriented design, design patterns, and performance optimization • Preferred: 10+ years with Java, C#, or another high-level compiled language • Preferred: 5+ years with automated testing frameworks such as JUnit, Selenium, Playwright, or TestNG • Preferred: familiarity with SailPoint, Veza, or ServiceNow platform integrations • Preferred: understanding of SAML, OAuth2, OIDC, and SCIM • Preferred: experience with Neo4j or ML-assisted role mining and access recommendation systems • Preferred: exposure to FedRAMP, GCC, or equivalent regulated environments • Preferred: experience with Cursor, Windsurf, or equivalent AI productivity and coding tools • Preferred: ability to troubleshoot complex systems and optimize performance across the stack • Preferred: comfort with IDEs, debuggers, profilers, source control, and Unix-based systems

🏖️ Benefits

• Equity (when applicable) • Variable/incentive compensation • Health plans • Flexible spending accounts • 401(k) Plan with company match • ESPP • Matching donations • Flexible time away plan • Family leave programs • Full relocation costs provided for West Palm Beach, Florida relocation

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