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Principal Engineer

🔥 0 minutes ago

🏄 California, Connecticut, +7 more states – Remote

infoinfo

💵 $246.5k - $395.6k / year

⏰ Full Time

🔴 Lead

🧑‍💻 Full-stack Engineer

Where this job comes from

Posted on ServiceTitan's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of ServiceTitan

ServiceTitan

1001 - 5000 employees

Founded 2012

💼 Consulting

📦 Logistics

📣 Marketing

💰 $200M Series G on 2021-06

Consulting • Logistics • Marketing

ServiceTitan is a comprehensive software platform designed for the trades industry, providing solutions to enhance productivity and profitability for businesses. It offers a variety of features including dispatching, scheduling, marketing, reporting, and customer experience tools, tailored for trades like plumbing, HVAC, electrical services, and more. ServiceTitan seeks to empower businesses by optimizing operations, improving cash flow, and delivering superior customer experiences through an all-in-one platform. The software includes real-time data analytics, financing options, and mobile capabilities to support the operational needs of contractors and increase their revenue streams. By consolidating multiple business functions into a single platform, ServiceTitan aims to help contractors grow profitably and efficiently.

📋 Description

• Define the technical vision for the domain and plan 18+ months ahead • Write code, lead implementation, and take end-to-end accountability for quality and outcomes • Produce complete, production-ready system designs and help build them • Lead and participate in architectural decisions involving scale, reliability, and security • Conduct architecture reviews and identify systemic risks • Introduce improvements that increase organizational effectiveness in shipping • Identify shared systems and define reusable patterns to eliminate duplication and inconsistency • Establish technical foundations for other teams • Coach and mentor Staff and Senior engineers in technical design, architecture, and systems thinking • Run cross-team knowledge-sharing sessions • Partner with engineering leadership on roadmap and resource planning for company-wide initiatives • Advocate for scalability, resilience, security, and performance requirements • Align technical direction with ServiceTitan's business priorities • Assess candidates for senior technical roles, design interview plans, and make hiring recommendations • Help define and uphold the engineering bar

🎯 Requirements

• 15+ years of industry experience in large-scale enterprise web or SaaS applications • 7+ years in senior individual-contributor roles designing and building systems used by other engineers at scale • Proven track record designing and shipping large-scale distributed systems • Deep expertise in at least one primary technology stack, such as C#/.NET, Java, C++, or equivalent • Ability to quickly ramp up on and contribute to any technology in ServiceTitan's stack • Strong command of distributed systems fundamentals, including event-driven architecture, asynchronous programming, concurrency, fault tolerance, and performance tuning • Hands-on experience with cloud infrastructure such as Azure, AWS, or GCP, including architecture, automation, and operational practices • Solid grounding in relational, NoSQL, vector databases, and distributed persistence • Familiarity with AI/ML systems and LLM-based architectures, including orchestration, retrieval, and agentic patterns • Experience leading monolith-to-microservices or service-oriented migrations through completion • Strong command of Git, CI/CD, Docker, RESTful services, and observability tooling such as Elasticsearch, DataDog, or Prometheus • B.S., M.S., or PhD in Computer Science, Engineering, or a related technical field

🏖️ Benefits

• Flexible time off • Learning and development opportunities • Comprehensive onboarding program • Leadership training • Programs and events • Bonusly rewards • Peer-nominated awards • Company-paid medical, dental, and vision insurance • 100% employer-paid options and 90% dependent coverage • FSA and HSA • 401(k) match • Telehealth options, including One Medical memberships • Parental leave and support • Up to $20k in fertility services (IUI and IVF) • Surrogacy and adoption reimbursement • On-demand maternity support through Maven Maternity • Free breast milk shipping through Maven Milk • Pet insurance • Legal advisory services • Financial planning tools • Annual bonus • Equity

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