Administrative Coordinator

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $45k - $50k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

📋 Administrative Assistant

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Snowbird Agility, Inc.

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Snowbird Agility, Inc. is a company specializing in digital transformation, PMO support, application development, cyber security, and cloud migration and hosting services. They aim to help organizations become more flexible, responsive, and customer-focused by providing innovative solutions. With expertise in streamlining workflows, protecting digital assets, and simplifying procurement processes, Snowbird Agility supports organizations in enhancing their digital capabilities and safeguarding business data. The company is committed to offering services that reduce acquisition time and improve software quality, while also playing a role in supporting veterans.

📋 Description

• Develop and maintain processes for tracking outstanding tasks, pending decisions, unresolved issues, and project dependencies. • Establish task ownership, deadlines, and follow-up procedures. • Conduct research, gather information, organize findings, and present information to support initiatives and business decisions. • Maintain project documentation within the Gardening App SharePoint site. • Provide administrative and operational support to team members and leadership. • Coordinate and schedule team meetings, calendar invitations, scheduling adjustments, and logistics. • Manage scheduling conflicts and meeting declines. • Develop and distribute meeting agendas and supporting materials. • Prepare and distribute meeting recaps, documenting discussions, decisions, action items, owners, and deadlines. • Maintain meeting minutes and records across notebooks, SharePoint folders, email, and communication channels. • Follow up on outstanding action items. • Enter, update, and maintain information in the OnlyPlants CRM system. • Research and coordinate purchasing and ordering of supplies and materials. • Monitor and manage incoming Tier 1 customer support tickets. • Troubleshoot and resolve routine customer issues, communicate resolutions, and close tickets. • Escalate Tier 2 and Tier 3 support requests. • Track ticket status and ensure timely attention to customer inquiries. • Respond to user questions, concerns, and feedback. • Collect, organize, and document alpha and beta tester feedback. • Identify recurring issues and communicate findings to appropriate team members. • Assist with product updates, announcements, and user communications. • Document and route user feedback and support requests for follow-up.

🎯 Requirements

• High school diploma or equivalent; associate degree or relevant administrative training preferred. • 2–4 years of experience in administrative coordination, office administration, project support, or a similar role. • Strong organizational skills and ability to manage multiple assignments and competing priorities. • Excellent written and verbal communication skills. • Strong attention to detail and commitment to maintaining accurate records and documentation. • Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and SharePoint. • Experience coordinating meetings, maintaining calendars, preparing meeting minutes, and tracking action items. • Ability to research, gather, organize, and present information effectively. • Strong customer service skills and a professional, solutions-oriented approach. • Experience with CRM systems and customer support ticketing platforms preferred. • Familiarity with Microsoft Teams, SharePoint, and collaborative project management tools preferred. • Experience providing Tier 1 technical or customer support preferred. • Experience supporting software development teams, technology initiatives, or early-stage product launches preferred. • Familiarity with alpha/beta testing processes and collecting user feedback preferred.

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