
501 - 1000 employees
Founded 2007
🤲 Charity
🏥 Healthcare
🌍 Social Impact
Charity • Healthcare • Social Impact
Solari is a nonprofit provider of crisis response services that operates 988 and other crisis call centers, mobile crisis team dispatch, follow-up services, and crisis-system consulting. Founded in 2007, Solari synchronizes contact centers, mobile teams, and data management to build data-informed, cost-effective crisis systems that divert 911 calls to crisis lines and connect people in crisis to appropriate resources. The organization operates statewide 988/crisis contact centers in Arizona, Colorado, and Oklahoma, serves as a national 988 back-up call center, provides mobile crisis dispatch across multiple states, and reports having helped over 5 million people and handled 1M+ crisis calls per year since 2024. Solari emphasizes employee-centered operations, accreditation and awards, and a mission of "Inspiring Hope".
🔥 0 minutes ago
🌵 Arizona, Colorado, +11 more states – Remote
⏰ Full Time
🟠 Senior
🖥 Software Engineer
👻 Ghost score 12%
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501 - 1000 employees
Founded 2007
🤲 Charity
🏥 Healthcare
🌍 Social Impact
Charity • Healthcare • Social Impact
Solari is a nonprofit provider of crisis response services that operates 988 and other crisis call centers, mobile crisis team dispatch, follow-up services, and crisis-system consulting. Founded in 2007, Solari synchronizes contact centers, mobile teams, and data management to build data-informed, cost-effective crisis systems that divert 911 calls to crisis lines and connect people in crisis to appropriate resources. The organization operates statewide 988/crisis contact centers in Arizona, Colorado, and Oklahoma, serves as a national 988 back-up call center, provides mobile crisis dispatch across multiple states, and reports having helped over 5 million people and handled 1M+ crisis calls per year since 2024. Solari emphasizes employee-centered operations, accreditation and awards, and a mission of "Inspiring Hope".
• Assist and support discovery, development, and publication of Solari data, reports, and dashboards • Create actionable business insights to answer business questions, drive decisions, and improve operations • Drive data analytics design, architecture, and modeling • Coordinate with business stakeholders to collect and translate specifications and requirements • Provide mentorship to junior BI developers • Write T-SQL queries and stored procedures • Debug and troubleshoot queries, stored procedures, and data integration solutions • Develop SSIS packages for ETL into the data warehouse • Optimize query performance through database refactoring and table normalization • Develop analytic reports and dashboards from conception through publication • Identify appropriate data sources, relationships, and logic for reliable reports • Update BI reports and create new key performance metrics • Provide developer support for data requests • Troubleshoot performance at database-query and report-interface levels • Create end-user documentation for troubleshooting and auditing • Participate in the on-call rotation as required • Co-lead the BI team in identifying data and reporting needs • Assist in writing business requirement documents • Work on large, complex, cross-functional projects with technical staff, end users, and senior management • Perform other duties as assigned
• 6+ years of experience in the field • Practical workplace coding experience in SQL (T-SQL) • Practical workplace coding experience with BI front-end reporting tools (Cognos, Power BI, Tableau) • Technical skills required: Microsoft SQL Server 2016 or later, Cognos Analytics, Microsoft Office 365 Suite (Excel, Word, PowerPoint, Outlook, Teams), Tableau Desktop/Server, JIRA, Microsoft Visual Studio • Bachelor's degree in IT, Computer Science, or related field is preferred • Certifications with MCSA, MTA are preferred • Must physically reside in AZ, CO, FL, IL, MA, MN, OH, OK, OR, PA, TX, VA, or WA • Stable and secure private home internet with minimum 50Mbps download, 5Mbps upload, and average jitter less than 20% of latency
• Friendly work environment • Generous paid time off (PTO) • Health benefits (Medical/Dental/Vision) that start the first of the month following the hire date • Competitive compensation • Convenient office locations and Hybrid Schedule • On-site fitness room free to all employees (Tempe Office) • Basic Life Insurance • Voluntary Life, Spouse, Child Insurance • Critical Illness w/free dependents • Critical Illness Spouse • Short Term & Long Term Disability- Starts first of the month after 90 days of employment • 401K & 401K Roth - Starts first of the month after 90 days of employment • United Pet Care • LifeLock for identity theft • LYRA EAP Program- 25 free sessions for mental health per family member
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