IT Technical Analyst

🔥 14 hours ago

🏈 Alabama, Colorado, +6 more states – Remote

🏈 Alabama – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🌲 North Carolina – Remote 🌴 South Carolina – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote 🍑 Georgia – Remote

💵 $87.3k - $139.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

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SouthState Bank

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏦 Banking

💸 Finance

💳 Fintech

Banking • Finance • Fintech

SouthState Bank is a financial institution that offers a wide range of banking products and services. It provides personal banking solutions such as checking and savings accounts, credit cards, and online and mobile banking. The bank also offers borrowing options including personal loans, mortgages, and home equity lines of credit. Additionally, SouthState Bank provides investment services like financial and retirement planning. For businesses, it offers small business and commercial banking services, including loans, lines of credit, and cash flow management. They also provide wealth management services for personal and corporate clients.

📋 Description

• Serve as the primary technical liaison among line-of-business teams, vendor platforms, IT development/support teams, testing functions, and business stakeholders • Support the bank’s software development lifecycle, particularly in vendor-managed environments • Analyze vendor-provided application architectures, interfaces, APIs, and configuration options • Translate business and regulatory requirements into technical artifacts • Produce and maintain Functional Design Documentation, system Visio workflows, interface specifications, Requirement Traceability Matrices, Test Plans, Test Scripts, Test Management Dashboards, and Testing Defect Logs and Management • Support environment readiness and test data provisioning • Coordinate vendor-led testing activities • Ensure adherence to banking security, risk, and compliance standards • Take ownership of tasks and challenges encountered in the assigned position

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Systems, or a related field is preferred • 5+ years of experience in IT analysis or technical support roles within financial services • 5+ years of experience in technical documentation, including Functional Design Documentation, Traceability Matrices, Test Plans, Test Management, and System Architecture/Visio Workflows • Knowledge of banking regulations such as SOX, PCI, and FFIEC preferred • Strong understanding of system integrations, APIs, batch processing, and data flows • Experience working with vendor-based platforms such as core banking, payments, AML, and CRM • Familiarity with SDLC, defect management, and test lifecycle processes • Experience with JIRA, Confluence, ServiceNow, or test management platforms preferred • Ability to effectively access and interpret information on computer screens, documents, and reports • Strong analytical and problem-solving skills related to complex technical integrations and vendor systems • Excellent communication and collaboration skills for working with cross-functional teams and external vendors • Proficiency in maintaining and organizing technical documentation • Adaptability to evolving technology and system requirements • Ability to communicate in person, on the phone, and through electronic channels • Ability to use a computer frequently, including typing and sustained attention to a monitor • Ability to sit, walk, and/or stand for extended periods of time • Ability to bend and reach

🏖️ Benefits

• Secure, distraction-free remote or hybrid work setting with reliable internet connection (cable or fiber preferred) • Reasonable accommodations for individuals with disabilities • Equal opportunity employment, including disabled/veterans

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