HR Manager

🔥 1 minute ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👩‍👩‍👧‍👦 Human Resources (HR)

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

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• Jobs at this company usually fill in 21 days.
• No salary listed.

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TimeDoc Health

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

🏥 Healthcare

☁️ SaaS

🤝 B2B

💰 $48.5M Series B - TimeDoc Health on 2022-03

Healthcare • SaaS • B2B

TimeDoc Health is a tech-enabled chronic care management and virtual care company that helps healthcare organizations deliver care management programs at scale. They provide integrated solutions for chronic care management, remote patient monitoring, behavioral health monitoring and advanced primary care management, with close EHR integration, care coordination services, and automation (e. g. , pushing vitals into charts and automating billing). TimeDoc partners with community health centers, medical groups, health systems and health plans to support virtual, whole-person care and improve patient engagement, outcomes, and revenue capture under Medicare programs.

📋 Description

• Serve as the primary HR business partner to Care Operations leadership, Team Leads, and Care Coordinators • Attend leadership meetings and build trusted relationships • Manage employee relations from intake to resolution, including investigations, corrective action, documentation, and recommendations • Coach managers on performance management, performance improvement plans, terminations, and difficult conversations • Oversee ADA and reasonable accommodation processes and ensure interactive-process compliance • Own HR Operations escalations from the Jira service desk, peopleops mailbox, and office hours • Identify trends and root causes and convert them into policies, FAQs, process fixes, or training • Lead and develop the HR Operations team covering payroll, Paylocity administration, benefits, 401(k), leave intake, and service desk • Set service-level targets and ensure team coverage and cross-training • Partner with Communications and Employee Experience to deliver HR guidance and meeting content • Ensure compliance with federal, state, and local employment laws • Maintain and improve HR policies, handbooks, and knowledge base content in Confluence and Google Drive • Analyze HR data and provide actionable insights to leadership • Support reorganizations, restructurings, workforce planning, and change communications • Achieve documented ER and PIP processes, timely Jira escalation resolution, reduced repeat questions, and stronger Care Operations leadership capability

🎯 Requirements

• 6+ years of progressive HR generalist or HR business partner experience • 2+ years in employee relations • 2+ years managing people • Deep working knowledge of US employment law, FMLA, ADA, and multi-state compliance • Experience supporting a large frontline or operations population; healthcare, call center, or distributed remote teams strongly preferred • Ability to conduct investigations and advise leaders with sound judgment, discretion, and empathy • Strong written and verbal communication skills • Bachelor's degree in Human Resources, Business, or a related field preferred • PHR/SPHR or SHRM-CP/SCP certification preferred • Experience with Paylocity, Jira Service Management, and Google Suite preferred • Exposure to global or India HR operations preferred

🏖️ Benefits

• Equal opportunity employer • Inclusive work environment • Reasonable accommodations available on request • Fully remote work arrangement

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