Supervisor, Talent Management

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👩‍👩‍👧‍👦 Human Resources (HR)

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 28 days.
• No salary listed.

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Service Experts

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

👥 B2C

🏗️ Construction

⚡ Energy

B2C • Construction • Energy

Service Experts is a nationwide home services company that provides HVAC, plumbing, and electrical services, plus related offerings like water treatment, indoor air quality, ductwork, commercial HVAC, and solar power. Founded in 1996, it operates through a network of local licensed, bonded, and ACE-certified technicians across many U. S. locations, offers 24/7 scheduling, maintenance memberships, financing and lease programs, and emphasizes fast emergency repairs, system installation, preventative maintenance, and energy-efficiency solutions for residential customers.

📋 Description

• Lead, coach, and develop the HVAC Training Specialist team through goal setting, feedback, performance management, development planning, workload alignment, and succession readiness • Conduct classroom observations, field visits, ride-alongs, and trainer calibration sessions • Deliver approximately 25% of available capacity through technical programs, program launches, pilot cohorts, train-the-trainer, and calibration sessions • Own technical governance, including standards, curriculum recommendations, assessment alignment, program consistency, and technical approval of content changes • Lead structured cross-training pathways supporting workforce flexibility, career progression, and field capability needs • Partner with regional directors, general managers, field leaders, and subject-matter experts to identify skill gaps and validate priorities • Use assessment results, callback or red-tag trends, learner feedback, and field observations to recommend training priorities, remediation plans, and curriculum improvements • Maintain trainer technical currency, certifications, manufacturer education, new technology updates, and continuous skill development • Review and recommend vendor or third-party technical content • Coordinate delivery capacity, scheduling, mobile lab deployment, content review cycles, LMS publishing, and reporting requirements with the Training Operations Manager • Model safety, professionalism, adult-learning practices, and Service Experts standards

🎯 Requirements

• Demonstrated technical expertise in HVAC service, maintenance, installation, diagnostics, or a closely related technical field • Experience delivering technical training to adult learners in classroom, lab, virtual, and field environments • Demonstrated ability to coach, influence, and provide direct feedback to technical professionals • Experience reviewing technical curriculum, assessments, job aids, standard operating procedures, or training materials for accuracy and effectiveness • Ability to interpret field-performance information and translate findings into focused capability-building actions • Strong written, verbal, facilitation, and stakeholder-management skills • Ability to travel and work in classroom, mobile lab, training-center, and field environments • Minimum Experience: 4+ years • Minimum Education: High School Diploma/GED • Associate degree, completed apprenticeship, industry certification, or equivalent combination of technical education and experience preferred

🏖️ Benefits

• Equal Opportunity Employer • Reasonable accommodations for individuals with disabilities during the application and hiring process

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