Epicor Functional and Technical Support – ERP

Job not on LinkedIn

🔥 1 hour ago

🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

📞 Support Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

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TMS, LLC

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2009

💼 Consulting

🏛️ Government

Consulting • Government

TMS, LLC is a technology management and advisory firm (Technology Management Solutions) that provides IT advisory and consulting, program and project management, financial management, and organizational assessment services. The company works with U. S. federal government clients — including DHS OCIO, FEMA, the National Institute of Mental Health OCIO, and TSA — to improve mission performance, reduce costs, and modernize operations. TMS emphasizes experienced staff, proven processes, mentoring and exercises for system readiness, and cost allocation/charge-back methodologies for transparency and efficiency.

📋 Description

• Provide L2/L3 functional and technical support for Epicor ERP environments • Troubleshoot day-to-day ERP issues and identify root causes • Configure and optimize Epicor modules supporting Finance, Manufacturing, Distribution, Sales, Purchasing, Inventory, Engineering, Scheduling, MRP and Order Management • Analyze business processes and identify process-improvement opportunities • Support post-implementation stabilization and ongoing ERP enhancements • Collaborate with IT and business teams to resolve application, integration, performance and data issues • Participate in Epicor implementations, upgrades, migrations and rollouts • Analyze, design, configure, develop, test and deploy Epicor solutions • Support upgrades across Epicor 9, 10.x and Kinetic/11 • Support system conversions and legacy ERP modernization initiatives • Develop technical specifications and implementation documentation • Provide user training and knowledge transfer • Develop and maintain Epicor customizations, screen and form customizations, BPMs, BAQs, BAMs, dashboards, business processes, global alerts and shop warnings • Develop integrations using REST APIs, Service Connect, SSIS and other integration technologies • Support Product Configurator and other Epicor technical components • Develop and maintain Crystal Reports and SSRS reports • Create complex queries, calculated fields, cross-tab reports and subreports • Develop dashboards and KPI/business-metric reporting • Convert reporting solutions between Crystal and SSRS where required • Support business users with reporting and data-analysis requirements • Support Microsoft SQL Server and Progress databases • Perform SQL administration, indexing and performance tuning • Troubleshoot database and application performance issues • Analyze system bottlenecks and recommend improvements • Support high availability, disaster recovery and system continuity initiatives • Optimize ERP-supported manufacturing and supply-chain processes • Support Manufacturing, MRP, Job Management, Engineering, Scheduling, Shop Floor/MES, Inventory, Purchasing, Order Fulfillment and barcode/handheld solutions • Integrate Epicor with warehouse, shipping, MES and other manufacturing systems • Identify opportunities to improve operational efficiency through ERP automation • Lead or participate in Epicor implementation and enhancement projects • Manage project scope, schedules, budgets, resources and deliverables • Work with business and IT stakeholders across organizational levels • Apply structured SDLC and project-management methodologies • Manage vendor relationships and coordinate technical and functional teams • Support Artizent customers across managed support, ERP optimization, Kinetic modernization, integration, data and analytics, QE/test automation and AI/Agentic ERP automation

🎯 Requirements

• Extensive hands-on experience with Epicor ERP / Epicor Kinetic • Strong combination of functional and technical Epicor expertise • Experience supporting manufacturing or service-oriented organizations • Strong experience with Epicor configuration, customization, implementation and production support • Experience with Epicor BAQ, BPM, BAM, Dashboards and Business Processes • Strong SQL/database experience • Experience with Crystal Reports and/or SSRS • Experience with .NET, C#, VB.NET or related development technologies • Experience with Epicor integrations and APIs • Strong analytical and problem-solving skills • Excellent communication and stakeholder-management skills • Epicor Consulting certification preferred • PMP certification preferred • Experience with Epicor Kinetic/11 preferred • Experience with Epicor Vantage, Epicor Enterprise, Prophet 21 or Avante preferred • Experience with MES, Service Connect, Product Configurator, SSIS and REST APIs preferred • Manufacturing process knowledge preferred • Experience leading ERP upgrades and implementations preferred • Experience with SOX/Sarbanes-Oxley environments preferred • Capability to operate independently as a senior technical-functional SME and work directly with client business and IT leadership • Experience with Epicor versions 9, 10.x and Kinetic/11 • Experience with Epicor implementations, upgrades, migrations and rollouts • Experience with Epicor functional areas including Finance, Manufacturing, Distribution, Sales, Purchasing, Inventory, Engineering, Scheduling, MRP and Order Management • Experience with Microsoft SQL Server and Progress databases • Experience with Crystal Reports and SSRS • Experience with REST APIs, Service Connect, SSIS, C#, VB.NET and .NET technologies

🏖️ Benefits

• Long Term Contract • Remote work arrangement • User training and knowledge transfer opportunities • Opportunity to work with Artizent’s Astra Data, Astra Engineering and Astra AI/Agentic teams • Work on ERP optimization, modernization, integration, data and analytics, QE/test automation, and AI/Agentic ERP automation initiatives