Senior Platform Engineer

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Vantage West Credit Union

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏦 Banking

💸 Finance

Banking • Finance

Vantage West Credit Union is a member-owned financial cooperative based in Arizona that provides retail and business banking services, including checking and savings accounts, credit cards, personal and home loans, commercial lending, wealth management, insurance offerings, and financial wellness resources. Rooted in community service for over 70 years, it focuses on reinvesting profits into member benefits, community impact, and local economic support while offering digital banking tools like a mobile app and online account management.

📋 Description

• Troubleshoot and resolve platform issues across servers, identity platforms, Microsoft 365, Azure, virtualization, storage, networking, and related systems • Maintain documentation and change records for support, implementation, troubleshooting, and configuration activities • Engineer and support Microsoft 365 services including SharePoint, Teams, Exchange Online, OneDrive, workflows, permissions, and integrations • Design and maintain enterprise infrastructure including Windows servers, virtual machines, cloud resources, storage, directories, and related platform services • Engineer and support identity and access management services including Active Directory, Entra ID, group policy, authentication, and conditional access dependencies • Develop platform standards, baselines, and procedures • Implement automation and standardized practices to reduce manual effort and improve scalability • Monitor platform health and service performance using logs, alerts, backup results, telemetry, and other system data • Coordinate service recovery and vendor escalations for hardware, software, system, and service failures • Optimize performance, capacity, lifecycle planning, and virtualization resources • Coordinate maintenance, troubleshooting, projects, and planned changes with system owners, application owners, business areas, vendors, and technical teams • Lead or contribute to infrastructure projects and platform improvements involving on-premises systems, Azure, Microsoft 365, Entra ID, networking, storage, virtualization, backup, disaster recovery, security controls, monitoring, and emerging technologies • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree in Computer Science, Management Information Systems, or a related field, or an equivalent combination of education and experience • Six (6) years of progressive system administration or platform engineering experience • Experience with highly virtualized environments and Microsoft cloud services • Ability to define infrastructure problems, analyze system data, and draw conclusions from logs, monitoring tools, and documented evidence • Ability to interpret technical documentation, implementation guides, diagrams, and operational procedures • Strong working knowledge of Windows Server, directory services, group policy, permissions, authentication, and system configuration • Experience designing, implementing, and supporting Microsoft Azure, Entra ID, Microsoft 365, and related identity, compute, storage, and networking services • Knowledge of hybrid infrastructure, including on-premises systems, cloud services, identity platforms, and network connectivity • Familiarity with backup, restoration, disaster recovery, and business continuity practices • Understanding of IP networking concepts, including firewalls, routers, switches, VPNs, ACLs, DNS, DHCP, routing, VLANs, and troubleshooting • Ability to evaluate trade-offs among reliability, performance, security, scalability, and cost using engineering judgment and system data • Ability to communicate clearly with internal customers, technical teams, vendors, and business stakeholders • Must comply with all aspects of the Bank Secrecy Act (BSA) • May occasionally lift or move up to 65 pounds • May require occasional irregular hours, weekend support, and travel between office locations

🏖️ Benefits

• Medical, dental, and vision coverage for the employee and dependents • Life insurance • Flexible spending accounts • Pet insurance • Team Member Assistance Program (EAP) • Corporate Care Solutions, including backup child and adult care services • Generous paid time off • Paid sick days • Paid holidays • 16 hours of paid time for community volunteer participation • Enhanced paid military leave • Paid maternity/paternity leave • Generous 401k Plan • Job Shadowing • Personal Development Plans • 100% tuition coverage toward an online Bachelor’s or Master’s Degree for eligible full-time employees