Senior Director, Payments SRE

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $210k - $249.5k / year

⏰ Full Time

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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WEX

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1983

🏥 Healthcare

📦 Logistics

✈️ Travel

💰 $310M Post-IPO Debt on 2020-06

Healthcare • Logistics • Travel

WEX is a global commerce platform specializing in various business solutions to address operational challenges. They provide services in managing and mobilizing fleets with their fuel card systems, offering comprehensive fleet management and analytics. Additionally, they focus on business payments solutions that streamline processes across industries, enhancing efficiency and security. WEX is also involved in employee benefits administration, helping organizations effectively manage health and reimbursement accounts. Their diverse range of services caters to numerous sectors, emphasizing innovation, sustainability, and effective solutions for business growth.

📋 Description

• Set the vision and organization-level strategy for SRE across reliability, observability, automation, and incident management • Scale the SRE function across multiple payments domains • Lead SRE managers and senior individual contributors • Develop innovative solutions for reliability challenges in high-availability, low-latency payment systems • Drive a culture of reliability, operational excellence, blamelessness, and continuous improvement • Ensure business continuity, disaster recovery, and compliance across the payments platform • Build relationships with executive stakeholders and represent SRE in executive forums, reviews, and strategic planning • Represent WEX in industry forums and conferences • Drive hiring strategy, headcount planning, and long-term team capability growth • Mentor engineers and engineering leaders and embed SRE principles across the development lifecycle • Architect resilient systems and develop observability, incident-management, automation, performance-optimization, and capacity-planning capabilities

🎯 Requirements

• 15 years of experience in software engineering • 7 years of engineering management experience managing managers and individual contributors • Deep experience in cloud-native architecture and large-scale distributed systems • Deep expertise in system design, automation, and performance optimization • Deep knowledge of Kubernetes, service meshes, and distributed tracing • Hands-on experience with Docker and Kubernetes • Experience with Grafana, ELK stack, Splunk, or similar monitoring and logging platforms • Strong understanding of MySQL, PostgreSQL, NoSQL, networking, and storage architectures • Experience with high-availability, low-latency systems requiring transactional integrity and consistency • Excellent incident command and crisis management skills • Strong experience with regulatory and compliance frameworks • Proven reliability improvement leadership track record • Experience managing distributed teams and fostering psychological safety • Preferred: PCI-DSS compliance and secure payment-data handling • Preferred: Payment-flow monitoring, payment-gateway integrations, failure recovery, and idempotency in financial transactions • Preferred: End-of-day reconciliation and cutoff schedules • Preferred: AI/ML for anomaly detection and predictive analytics in observability • Preferred: Financial acumen in cost optimization and cloud-spend strategies • Preferred: Building and leading SRE organizations across domains or product lines • Preferred: Standardized SLOs, blameless culture, and incident communications • Preferred: Publications or conference talks in SRE

🏖️ Benefits

• Health, dental, and vision insurances • Retirement savings plan • Paid time off • Health savings account • Flexible spending accounts • Life insurance • Disability insurance • Tuition reimbursement • Quarterly or annual bonus eligibility for non-sales roles