Manager, Payroll and Audit Training Resource

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Zenith American Solutions, Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1944

🛡️ Insurance

🏥 Healthcare

💼 Consulting

Insurance • Healthcare • Consulting

Zenith American Solutions, Inc. is a U. S. -based third‑party administrator (TPA) that manages employee benefit and pension plans—particularly Taft‑Hartley and union funds—providing health and welfare administration, claims processing, retirement plan processing, contribution accounting, payment solutions, cost containment, compliance/privacy services, and participant/provider/employer portals. The company combines benefits administration expertise with technology and security-focused services to support trustees, employers, fund professionals and millions of plan participants nationwide.

📋 Description

• Lead field auditing, staff training, and client implementation functions within the Client Fund Accounting National Operations team • Provide daily leadership and supervision to Business Systems Analysts, field auditors, and the implementation manager • Assign, distribute, and monitor work quality and quantity • Develop staff through performance management, goal setting, coaching, and employee relations • Oversee the field audit program and employer payroll audits • Review audit findings and reports and communicate results to clients and internal stakeholders • Oversee new-client implementations and existing-client system conversions • Attend implementation meetings as the CFA subject matter expert and provide programming direction • Oversee CFA automation initiatives and recommend workflow improvements • Develop, maintain, distribute, and facilitate training on systems, plan rules, processes, and procedures • Partner with the CFA Operational Controller and Director to maintain current SOPs and compliance-focused training • Identify business-process gaps and recommend system or operational improvements • Support research and resolution of complex contribution, audit, and systems issues • Review and approve timecards and time-off requests and ensure accurate labor allocations and payroll-processing information • Maintain communications and working relationships with management, staff, clients, government agencies, unions, participants, attorneys, and consultants • Perform other duties and special projects as assigned

🎯 Requirements

• Bachelor's degree in Accounting, Finance, Business, or related field • Five years of experience in accounting, finance, payroll auditing, or benefits administration • Two years of experience in a supervisory or management role • Familiarity with third-party administrator operations and Taft-Hartley provisions and implications • Strong organizational skills, attention to detail, and ability to meet deadlines • Clear and professional verbal and written communication • Strong work ethic and ability to work effectively in a team environment • Exceptional customer service skills and ability to communicate with all organizational levels • Computer proficiency, including Microsoft Office tools and applications • Ability and willingness to travel as necessary • Experience in a third-party administrator, insurance, or health and welfare environment preferred • Prior Taft-Hartley trust administration experience preferred • Client implementation, system conversion, or process improvement experience preferred • Prolonged periods of sitting at a desk and working on a computer • Ability to lift up to 15 pounds at times

🏖️ Benefits

• Health coverage • Vision coverage • Dental coverage • Retirement savings 401(k) plan with company match • Paid time off (PTO) • Great opportunities for growth • Healthy work/life balance • Reasonable accommodation for qualified applicants or employees with a disability