Solutions Architect

April 11

1Password

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Productive businesses use 1Password to secure employees at scale.

501 - 1000

💰 $620M Series C on 2022-01

Description

• Communicate complex technical problems in a simple way. • Experience with various SaaS products and cloud-based infrastructure. • Quickly become a subject matter expert on new technologies. • Work collaboratively with team members and across teams. • Create and test solutions, identify root causes of problems. • Develop strong documentation and refine processes. • Strong desire to learn and expand knowledge.

Requirements

• Strong and timely communication skills over email, phone, and video. • Ability to explain technical problems in an easy-to-understand way. • Experience with SaaS products and cloud-based infrastructure. • Willingness to become an expert on new technologies. • Ability to work effectively with team members and nurture relationships. • Enjoy creating and testing solutions, and analyzing customer problems. • Desire to create documentation and improve processes. • Strong desire to learn and grow.

Benefits

• Get to know the product, our culture, and the people you'll be working with. • Shadowing customer calls, both technical and sales, to understand customer needs. • Deployment of SCIM bridge and 1Password Connect server within the first month. • Help customers with planning and deployment of various technologies and tools. • Own customer projects and assist larger customers with more complex projects. • Interface with development and product teams to enhance customer experience.