Patient Coordinator – Executive Assistant, Psychology Practice

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Assist World

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2022

🎯 Recruiter

🤝 B2B

Recruitment • B2B

<Assist World> Assist World is a virtual assistant staffing and outsourcing company that matches businesses with vetted remote assistants across administrative, accounting, customer service, sales, social media, e-commerce, and industry-specific roles. They provide rapid discovery, matching, and onboarding, a management dashboard and dedicated account managers, and a satisfaction guarantee with rematch or refund options. Assist World serves businesses globally, emphasizes cost-effective, flexible staffing (part-time or full-time) with no long-term lock-ins, and promotes a bench of thousands of pre-vetted assistants for scalable teams.

📋 Description

• Manage the client assessment process from intake through completion • Send, track, and follow up on patient assessment forms and questionnaires • Prepare documentation and templates prior to appointments • Upload and organize completed reports and patient records • Coordinate scheduling and communication with patients and referral partners • Ensure all required materials are prepared before appointments • Manage email inboxes and correspondence • Coordinate appointments, meetings, and calendar management • Assist with invoicing and billing administration • Support workflow organization and task tracking • Handle general administrative and executive assistant duties • Coordinate occasional travel and personal administrative tasks • Maintain awareness of healthcare privacy and compliance requirements • Ensure documentation and workflows follow established procedures • Identify potential issues and proactively recommend solutions • Maintain accurate and organized records

🎯 Requirements

• Previous experience in a healthcare administrative, patient coordinator, medical office, or executive assistant role • Strong understanding of healthcare confidentiality and compliance standards (HIPAA experience required) • Excellent written and verbal English communication skills • Comfortable handling patient and client phone calls • Strong organizational and time-management abilities • Ability to work independently and proactively manage tasks • High attention to detail and follow-through • Background in psychology, mental health, healthcare, counseling, or related fields (preferred) • Experience supporting psychologists, therapists, physicians, or healthcare providers (preferred) • Familiarity with EMR systems such as Jane or similar platforms (preferred) • Understanding of Canadian healthcare privacy requirements (PIPEDA) (preferred) • French language skills are a plus (preferred).

🏖️ Benefits

• 100% REMOTE • $50 birthday bonus • $200 testimonial bonus • $500 entry monthly raffle • NO TRACKER. NO PROBLEM