Account Executive

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BEL USA LLC

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1995

🤝 B2B

🛍️ eCommerce

B2B • eCommerce

BEL USA LLC is a US-based promotional products distributor and e-commerce retailer. The company operates a 340,000-square-foot automated facility that holds large inventory and emphasizes fast turnaround times and end-to-end customization. With user-friendly websites and a focus on affordable, high-quality promotional items, BEL USA serves businesses and organizations seeking branded merchandise, and highlights a strong workplace culture and multiple locations (Miami, FL and Pasig City, PH).

📋 Description

• Provide day-to-day support for clients, ensuring strong, lasting relationships by addressing their needs, offering tailored solutions, and maintaining satisfaction. • Identify opportunities to enhance service offerings. • Act as the primary point of contact for client inquiries, preparing and providing accurate quotes based on customer needs. • Ensure timely follow-up on all quotes to address questions and move the process forward. • Follow up on all open quotes, working closely with clients to close quotes and finalize agreements. • Incentives are based on successful quote closures and client ratings on industry platforms. • Partner with Factory and Multi-Line Reps in assigned geographic areas to ensure cohesive teamwork and tailored solutions that meet client needs. • Collaborate with internal teams to prepare client presentations and proposals, clearly communicating service offerings and ensuring alignment with client expectations. • Engage with clients throughout the service lifecycle to ensure their needs are met, addressing any issues or concerns, and providing updates as necessary, including post-quote follow-up. • Work closely with internal teams to monitor account status, quote progress, performance, and client satisfaction, ensuring a seamless experience across departments. • Track and analyze client data, including quote activity and closure rates, to identify trends and provide insights that support improved client service and performance. • Act as a trusted consultant to clients, offering guidance on service options and recommending solutions that best meet their individual needs, with a focus on successful quote management. • Coordinate with internal teams to ensure that client expectations are met, quotes are managed efficiently, and relevant updates are communicated effectively. • Stay current on industry trends and company policies while performing other duties as assigned to support overall team and client success.

🎯 Requirements

• At least 2 years’ experience of Business, Marketing, Customer Service, or Sales in a fast-paced environment with demonstrated commitment to providing exceptional customer support • Proven track record of success • Excellent verbal and written communication skills, capable of collaborating across teams and with external reps. • Strong attention to detail, organizational skills, and time management abilities. • Proficiency in Microsoft Office Suite and CRM systems. • Self-motivated, and customer-focused, with the ability to multitask and meet tight deadlines in a collaborative environment. • Strong presentation and communication skills to effectively convey product value to clients.