Customer Service Agent

March 30

Bezos.ai

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Better order fulfilment and delivery for small and medium online sellers

ecommerce • fulfilment • logistics • fulfillment • supply chain

11 - 50

💰 Seed Round on 2022-01

Description

• Spearhead the evolution of our operational customer success function • Navigate daily customer interactions and performance metrics with finesse • Act on customer feedback proactively, contributing to an unmatched customer journey • Enhance Bezos' day-to-day operations, ensuring a seamless seller experience

Requirements

• A solid foundation of 3+ years in Logistics, Operations, E-commerce, or a related arena • Proven expertise in customer success or operations, with a similar tenure • A quick learner, adept at adapting in a fast-paced, energetic startup environment • Exceptional communication skills in English, both written and verbal • An organizational wizard, capable of juggling multiple priorities against tight deadlines • A data-driven mindset, eager to unearth problems, pinpoint opportunities, and evaluate impacts • A team player persona, exuding positivity and camaraderie, inspiring those around you

Benefits

• Join a high-profile startup that is scaling fast • Have the ability to shape your role and the company • Experience a workplace that is entrepreneurial, fast-paced, solution-focused, disciplined, team-oriented, and fun • Flexible working to support families and varying needs