Product & Technical Support Specialist

April 18

Bose Professional

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Bose Professional brings unforgettable moments alive$1. .$1

201 - 500

Description

• Act as a subject matter expert for Bose Professional products • Provide technical and operational knowledge to field engineers and technicians • Diagnose, troubleshoot, repair, and debug complex hardware, software, and network issues • Develop and provide repair training to Third-Party service providers • Monitor service levels and key performance indicators • Coordinate with distributors for product certifications • Continually develop knowledge in technology used in Bose Professional products • Build strong relationships with Third-Party service providers

Requirements

• Bachelor’s degree in Electronics or Engineering or equivalent • Minimum five years related work experience • Strong information systems skills • Excellent writing and communications skills • Fluent English proficiency

Benefits

• 30% travel required • Training provided virtually or onsite • Opportunity to work with cutting-edge audio solutions • Competitive benefits package