Sales Compensation Operations Specialist

🔥 12 hours ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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brightwheel

WebsiteLinkedInAll Job Openings

201 - 500 employees

📚 Education

☁️ SaaS

🤝 B2B

💰 $55M Series C - Brightwheel on 2021-02

Education • SaaS • B2B

brightwheel is an all-in-one childcare and early education management platform that helps preschools, childcare centers, in-home caregivers, camps, Montessori programs and multisite operators manage billing and payments, enrollment and admissions, attendance and check-in, staff scheduling and payroll, family communication, curriculum and assessments, CACFP/health checks, and reporting via a mobile-first SaaS app used by administrators, teachers, and parents.

📋 Description

• Work the compensation question queue daily, diagnosing missing deals, target corrections, and headcount and revenue discrepancies • Resolve compensation issues directly where possible and route others to Systems, Analytics, or Accounting with supporting evidence • Close the loop with employees who raised compensation questions • Run monthly turnover for sales compensation trackers, including building each month, refreshing rosters, loading targets, multipliers, and accelerator thresholds • Quality-assure formulas and roll-ups before managers and representatives access the trackers • Monitor automated daily data-health alerts and investigate warnings or failures to root cause • Verify fixes after subsequent data refreshes • Investigate Salesforce data issues affecting compensation credit, including duplicate records, wiped dates, and miscoded fields • File and track system tickets and maintain a log of defect patterns • Apply mid-month roster changes, including prorated targets for exits, transfers, promotions, leave returns, and time off • Maintain rep self-service tools such as payout calculators, deal-status lookup, and chatbot • Identify incorrect AI-tool answers for correction

🎯 Requirements

• 2+ years in a recurring, accuracy-critical operations role such as commissions or incentive operations, payroll, billing or revenue operations, finance operations, or similar reconciliation-heavy work • Experience owning a high-volume request queue or ticket intake with response-time expectations • Regular use of AI tools such as Claude, ChatGPT, Gemini, Copilot, or similar for analysis, formulas, lookups, and drafting • Hands-on experience with large, formula-heavy Google Sheets or Excel spreadsheets and debugging others' models • Experience reconciling data between a CRM or system of record and a downstream report, and explaining discrepancies • Experience working remotely with teams in different time zones, communicating primarily in writing • Direct sales commission or variable pay administration experience is an advantage • Experience building a simple AI workflow or automation is an advantage • SQL or AI-assisted SQL against a data warehouse is an advantage • Experience writing or rewriting SOPs is an advantage • Must reside in the Philippines • Must be available and comfortable working Eastern Time Zone hours

🏖️ Benefits

• Distributed remote team • Equal opportunity and inclusive work environment