Pre-Sales Coordinator

🕒 July 6

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Buzzmonitor

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

SaaS • B2B • Artificial Intelligence

Buzzmonitor is a comprehensive, AI-enabled SaaS platform for social media management, social listening/monitoring, and multichannel customer service (CRM). It provides advanced social analytics, competitive benchmarking, real-time dashboards, omnichannel ticketing and team workflows, scheduling/publishing, influencer and trend insights, and reporting to help agencies and companies monitor brand relevance, manage customer support and extract actionable insights.

📋 Description

• Lead, develop and coach large pre-sales teams (SDRs/BDRs), ensuring technical and behavioral growth and achievement of targets • Design, review and optimize pre-sales processes, from demand generation to handover of opportunities to Sales • Create outbound prospecting strategies and improve inbound flows to increase productivity and lead quality • Define multichannel prospecting cadences involving email, phone, LinkedIn, WhatsApp, SMS and other relevant channels • Ensure application of consultative sales methodologies such as BANT, SPIN Selling and other qualification frameworks • Monitor team performance indicators (KPIs), such as productivity, conversion rates, meeting/appointment rates, opportunity quality and pipeline impact • Analyze sales funnel data and propose improvements based on commercial/business intelligence • Collaborate with Marketing, Growth and Sales to align strategies, ICP, campaigns and demand generation • Implement and evolve tools, automations and technologies applied to the commercial operation • Leverage artificial intelligence to optimize processes, increase productivity and improve commercial outreach • Participate in recruitment, onboarding, development and offboarding of team members • Establish management routines, goal tracking, individual feedback and development plans • Foster a culture of high performance, continuous learning and continuous improvement.

🎯 Requirements

• Proven experience leading pre-sales operations (SDR/BDR) • Experience in technology companies, SaaS or digital platforms • Background in B2B sales, preferably in SaaS or technology companies • Experience with Outbound (hunter) prospecting strategies and familiarity with Inbound operations • Strong command of qualification methodologies and consultative selling, such as BANT and SPIN Selling • Knowledge of commercial intelligence, ICP definition, market segmentation and demand generation strategies • Experience with prospecting and sales automation tools such as Apollo, Meetime or similar platforms • Knowledge of CRM systems, pipeline management and tracking commercial/sales metrics • Experience building and optimizing multichannel cadences • Familiarity with automations, lead nurturing and sales workflows • Proficiency with AI tools and applications aimed at sales productivity • Analytical ability to interpret data, identify bottlenecks and recommend improvements.

🏖️ Benefits

• Discount club • Commission • Life insurance • Payroll-deductible loan • Profit sharing (PLR) • Short day (reduced hours) • Total Pass (transportation benefit) • Meal allowance • Dental care • Health insurance • Bonus • Salary advance • Childcare assistance • Therapy • Partnership with a language school • Day off during your birthday month