
10,000+ employees
Founded 1967
đŒ Consulting
đ„ Healthcare
đŠ Logistics
Consulting âą Healthcare âą Logistics
Capgemini is a global leader in partnering with businesses to transform and manage their operations by harnessing the power of technology. With expertise across a wide array of industries such as aerospace, automotive, banking, and healthcare, Capgemini provides a constantly evolving portfolio of services to meet the ever-changing needs of their clients. Their offerings include cloud, cybersecurity, data and artificial intelligence, and enterprise management, among others. Capgemini also emphasizes innovation and sustainability, helping companies achieve digital transformation while promoting environmental and social responsibility. Additionally, Capgemini provides career opportunities across various levels and professions, encouraging innovation and diversity in its workforce.
đ„ 8 minutes ago
đ Brazil, Mexico â Remote
â° Full Time
đĄ Mid-level
đ Senior
đ©âđ©âđ§âđŠ Human Resources (HR)
đ» Ghost score 11%
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10,000+ employees
Founded 1967
đŒ Consulting
đ„ Healthcare
đŠ Logistics
Consulting âą Healthcare âą Logistics
Capgemini is a global leader in partnering with businesses to transform and manage their operations by harnessing the power of technology. With expertise across a wide array of industries such as aerospace, automotive, banking, and healthcare, Capgemini provides a constantly evolving portfolio of services to meet the ever-changing needs of their clients. Their offerings include cloud, cybersecurity, data and artificial intelligence, and enterprise management, among others. Capgemini also emphasizes innovation and sustainability, helping companies achieve digital transformation while promoting environmental and social responsibility. Additionally, Capgemini provides career opportunities across various levels and professions, encouraging innovation and diversity in its workforce.
âą Serve as the primary escalation point for complex employee relations and HR inquiries that cannot be resolved through self-service or AI-supported channels. âą Provide consultative HR guidance to employees, managers, and business leaders on policies, procedures, employee lifecycle matters, and workplace concerns. âą Assess sensitive situations, evaluate risk, and recommend appropriate resolutions while ensuring compliance with company policies and practices. âą Partner with leaders to support employee experience initiatives, performance management discussions, organizational design efforts, and change management activities. âą Manage complex HR cases from intake through resolution, ensuring thorough documentation, timely follow-up, and high-quality outcomes. âą Coach managers on employee-related matters, helping them navigate challenging situations while balancing business and employee needs. âą Identify trends, recurring issues, and opportunities for process improvement to enhance the overall employee experience. âą Collaborate with HR Centers of Excellence and cross-functional partners to deliver consistent and effective HR solutions. âą Maintain a strong focus on operational excellence, service quality, and continuous improvement within the Advisory Services function. âą Support the execution of the company's people strategy through effective stakeholder partnership and trusted HR advisory services.
âą 5+ years of professional experience in Human Resources, Employee Relations, HR Operations, HR Advisory, HR Business Partnering, or related HR functions. âą Bachelors degree âą Fluent English communication skills, both written and verbal. âą Strong HR judgment and the ability to assess risk while balancing employee and business needs. âą Experience supporting employee experience, organizational design, performance management, and change management initiatives. âą Experience handling complex employee inquiries, sensitive workplace situations, and case management activities. âą Demonstrated ability to influence and coach leaders through employee-related matters. âą Strong analytical thinking, problem-solving, and decision-making skills. âą Ability to manage multiple priorities in a fast-paced, service-oriented environment. âą Valid, local legal authorization to work in the country where the role is based at the time of hire. âą No parallel employment, professional activities, or paid work for other entities during employment.
âą Competitive salary and performance-based bonuses âą Comprehensive benefits package âą Career development and training opportunities âą Flexible work arrangements (remote and/or office-based) âą Dynamic and inclusive work culture within a globally renowned group âą Private Health Insurance âą Pension Plan âą Paid Time Off âą Training & Development âą Personal data processing in accordance with applicable data protection and privacy laws and FBS internal policies âą Valid local legal authorization to work in the country where the role is based âą No parallel employment, professional activities, or paid work for other entities during employment âą Disclosure and review of ownership, partnership, directorship, or participation in other businesses under conflict-of-interest policies
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