April 19
🇨🇦 Canada – Remote
đź’µ $75k - $90k / year
⏰ Full Time
🟡 Mid-level
đźź Senior
🏆 Customer Success + Account Manager
• Owning customer performance end-to-end, from onboarding to renewal • Leading and coordinating launches of new customers across Canada and the United States • Collaborating with partners in product and support to identify new ways to solve customer issues and unlock maximum value • Contributing to the vision for the customer success function at Caribou (structure, resourcing, training, reporting, processes, etc.) • Helping to implement 'best-in-class' customer success processes • Contributing to the development of the entire customer success team and culture at Caribou as a whole • Turning ambiguity into repeatable systems that enable efficient and effective scaling (building playbooks, mapping the customer journey, implementing tools that drive efficiency, etc.)
• 2+ years of working with customers or managing relationships • Track record of driving results and building great relationships with customers and teammates • A knack for problem-solving and finding practical solutions to otherwise ambiguous problems • Growth mindset and a passion for learning new things • Excellent communicator (written and verbal) • Low ego team player with an exceptional work ethic • Excellent organization and attention to detail • Driven by a cause that can truly make a difference
• Remote first workplace • Annual Learning & Development spend • Generous PTO policy • Summer Half-days on Fridays • Opportunity to impact the trajectory of a fast growing, purpose-driven tech company • Equal Opportunity Employer
Apply NowApril 18
1001 - 5000
🇨🇦 Canada – Remote
đź’° $250M Private Equity Round on 2014-12
⏰ Full Time
🟡 Mid-level
đźź Senior
🏆 Customer Success + Account Manager
April 18
501 - 1000
🇨🇦 Canada – Remote
đź’° $620M Series C on 2022-01
⏰ Full Time
🟡 Mid-level
đźź Senior
🏆 Customer Success + Account Manager
April 17
1001 - 5000
🇨🇦 Canada – Remote
đź’µ $74k - $95.7k / year
đź’° Seed Round on 2014-08
⏰ Full Time
🟢 Junior
🟡 Mid-level
🏆 Customer Success + Account Manager
April 12
1001 - 5000
🇨🇦 Canada – Remote
đź’µ CA$57.8k - CA$74.8k / year
đź’° Seed Round on 2014-08
⏰ Full Time
🟢 Junior
🟡 Mid-level
🏆 Customer Success + Account Manager