Director, Solution Engineering

March 19

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ClassWallet

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Education Technology • Financial Technology • Education • Education Funding • Education Funds Tracking

11 - 50

💰 $500k Debt Financing on 2020-05

Description

• Act as a solutions and subject matter expert in the ClassWallet sales organization • Share solutions knowledge with future clients through demos, presentations, technical evaluations and ongoing sales interaction • Support the sales team through leveraging solutions expertise to drive new sales • Balance business and client needs with technical constraints, develop innovative solutions, and act as partner and consultant • Lead technical activities with prospective clients, developing and scoping solutions • Develop and manage a team of high-performing Solutions Engineers • Continuously identify technical risks and gaps; devise mitigation strategies in anticipation of customer needs • Operate as the subject matter expert and conduit between the technical and sales teams • Understand both business challenges and technical requirements of prospective clients and build the full solution, working with different departments (such as Product, Implementation, etc) in order to facilitate clients successfully adopting the platform • Pre-Sales: Discovery, value-based demos, proof of concepts, technical competitive analysis in order to demonstrate how a proposed solution meets and exceeds client requirements • Work closely with the Sales, Product, Technology, and Design teams as a subject matter expert • Provide feedback to engineers on solutions implementation, potential improvements, gaps, and alternatives during solution delivery • Assist in product roadmap development by outlining client and prospect requirements and how they fit into market perspectives from product management • Partner with Proposal Managers and Product Marketers for RFI/RFP technical requirements language, translating technical product language into sales/prospect/RFP proposal-facing language

Requirements

• A minimum of 7+ years of experience selling technical solutions in a client services environment • A minimum of 3+ years leading and developing high-performing teams • Extraordinary presentation skills, with the ability to establish trust across a range of technical and non-technical audiences • Ability to learn, understand and communicate complex technical concepts and develop skills to create compelling solutions that demonstrate business value • Demonstrate creativity when solving a customer’s business problem • Product Engineering experience a plus

Benefits

• Excellent salary and benefits commensurate with experience