Principal Solutions Engineer

February 16

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Cresta

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Real-Time Intelligence for Contact Centers

AI • Machine Learning • Voice • Chat • Contact Center

51 - 200

Description

• Partner with Sales Director to showcase Cresta to potential customers • Conduct product demos • Manage technical validation activities • Help develop the business case • Act as liaison between sales, customer, and technical teams • Solve problems for potential customers • Craft solutions using Cresta • Provide insights and learnings from experience • Drive adoption during proof of values • Translate prospect use cases into technical solutions • Deliver captivating product demos • Run ROI workshops • Provide feedback to product management

Requirements

• 5-7 years of customer facing experience • 1-3 years of technical pre-sales sales experience • Highly organized • Impeccable work ethic • Desire to practice and prepare presentations/demos • Energy, enthusiasm, and thoughtfulness • Learn new technology quickly • Natural problem-solver • Resourceful • Knowledge of Salesforce.com and contact center technologies a plus • Embody core values

Benefits

• Opportunity to shape the future of work • Fast-growing company • World-class team and investors • Recognition from top publications • Use cutting-edge AI • Solve real-world business problems • Attractive salary • Stock options