Sales Engineer - Netherlands

April 20

Cognigy

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POWER UP Your Enterprise Contact Center to Exceed Customer Expectations and Improve Agent Satisfaction.

natural language processing • Enterprise artificial intelligence • machine learning • dialogue and chat systems • multi channel AI

51 - 200

💰 $15M Series B on 2022-02

Description

• Supporting the sales team with solution selling into enterprise customers, focusing on presales • Partnering with the sales team to plan, prepare and execute on strategic deals within the sales cycle • Participating in discovery calls and technical deep dives • Creating and delivering powerful presentations and customised product demonstrations • Design and recommend solutions that meet customer specific needs and business requirements • Discover and analyse customer requirements, understand their pain points, and provide recommendations on how Cognigy can address these needs. • Clearly communicating and presenting what makes Cognigy valuable to our customers • Collaborating with relevant stakeholders to communicate customer requirements and further enhancements • Stay up-to-date on the competitive landscape and perform technical comparisons between the company's software and other conversational AI products on the market • Provide internal training to other teams across the company

Requirements

• Experience as a consultant, sales engineer, presales or comparable role that involves technical advice and providing fun and engaging demos. • Experience in the enterprise software space working with contact center or automation technologies, either at software companies or building custom solutions. • Must have JavaScript programming/scripting experience, as it is essential for the role of presales and enablement services. Experience in Java, Python, or similar is a plus. • Low code platform experience and conversational AI is a plus. • You are a confident and engaging presenter. • Creative & design skills (maybe you have experience with video editing, Photoshop or similar). • Confidence in speaking and dealing with technology and an ability to pick up new technologies quickly. • Fluency in Dutch and English is essential. German language skills will be beneficial.

Benefits

• Attractive and performance-oriented salary • 25 days paid leave, plus 5 days floating leave • Discretionary virtual stock options plan, so you can benefit from the company’s success • Unique opportunity to help build and shape the company, with little hierarchy • Flexible and remote working options • Colleague recognition, reward and celebration events • Global Employee Assistance Program • ClassPass membership, giving you access to a variety of fitness and wellness experiences • Ongoing learning and development opportunities, including LinkedIn Learning • One paid ‘Giving Back Day' each year, so you can volunteer for a charity or community activity of your choice • Subscription to the Calm app for you plus five friends/family members, giving you access to guided meditation, sleep stories, music, masterclasses, and much more