Solutions Architect - EMEA

March 19

Cognigy

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POWER UP Your Enterprise Contact Center to Exceed Customer Expectations and Improve Agent Satisfaction.

natural language processing • Enterprise artificial intelligence • machine learning • dialogue and chat systems • multi channel AI

51 - 200

💰 $15M Series B on 2022-02

Description

• Looking for a new challenge on the cutting-edge of technology? Interested in chatbots, voice devices and automation? Come join us! • We are looking for a motivated, customer-centric technologist to join our Consulting team. You will be working with our customers and partners to design, build and implement innovative Conversational AI solutions. • As the go-to person for deep technical questions about our solutions, you will be involved with projects from start to finish, from requirements gathering to actual development. • If you have a talent for translating customer/business requirements into concrete technical solutions and want to grow your career in this ever-changing, growing industry, come and join us!

Requirements

• 3+ years experience as a Solutions Engineer, or similar role within the conversational AI or software delivery (SaaS) industries within post-sales, consulting and implementation • Strong development / programming skills (Python, Java, Node.js), APIs and SDKs, web services/cloud-based platforms, Cognigy or any other CAI platforms • Ability to find solutions to the most complex technical requirements and love implementing them • Amazing interpersonal and communication skills and enjoy working with customers and partners and collaborating with cross-functional teams. • Customer-centric, solution-oriented, and value-driven • Self-motivated, proactive and capable of structuring your work in order to deliver • You enjoy staying up-to-date with the latest technology trends and innovations within the conversational AI space, and are continuously learning and adapting to new technologies and trends. • Fluency in German (and any other European languages) is beneficial

Benefits

• Attractive and performance-oriented salary • Company pension plan • 25 days paid leave, plus 5 days floating leave • Discretionary virtual stock options plan, so you can benefit from the company’s success • Unique opportunity to help build and shape the company, with little hierarchy • Flexible and remote working options • Colleague recognition, reward and celebration events • Global Employee Assistance Program • ClassPass membership, giving you access to a variety of fitness and wellness experiences • Ongoing learning and development opportunities, including LinkedIn Learning