Account Manager, EMEA

🔥 0 minutes ago

🌐 Sweden, Ireland, +1 more countries – Remote

🇸🇪 Sweden – Remote 🇮🇪 Ireland – Remote 🇪🇪 Estonia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 14%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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DoiT International

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2014

☁️ SaaS

💼 Consulting

SaaS • Cloud Services • Consulting

DoiT International is a cloud services company that provides comprehensive solutions for managing and optimizing cloud infrastructure across multiple platforms such as AWS, Google Cloud, and Microsoft Azure. Their services include cloud cost management, workload intelligence, automation, and consulting. DoiT International helps businesses optimize their cloud environments, improve performance, and enhance security through a combination of advanced technology and expert consulting.

📋 Description

• Develop a deep understanding of DoiT’s business, cloud management platform, support, services, and client needs • Maintain knowledge, context, and ownership of assigned customers • Own communication with vendor teams regarding customer growth opportunities and revenue potential • Manage customer support escalations through resolution and ensure high customer satisfaction • Negotiate and close long-term commitments with key stakeholders • Identify new workload opportunities within customers’ cloud environments and SaaS solutions • Establish regular engagement with the complete customer portfolio • Aggregate customer feedback to align products and solutions with customer needs • Provide feedback and requests to engineering teams to inform prioritization • Deliver quarterly customer reviews covering project timelines, projected cloud-platform spending, and DoiT support and engagement • Maintain and strengthen relationships with key cloud providers • Identify cost optimization opportunities in customer cloud environments • Work with cloud vendor sales representatives on mutual customers • Nurture existing customer relationships, identify further engagement opportunities, support vendor-team coordination, and retain existing customers

🎯 Requirements

• 3+ years of experience in Account Management supporting the EMEA market • 2+ years of experience at a technology company (SaaS, SI, Cloud Vendor…) • Experience supporting customers in the AWS, Google Cloud, Microsoft Azure ecosystem, or another cloud vendor • Strong verbal/written communication skills in English and Swedish • Strong technical skills enabling productive engagement with technical teams • Ability to build influential relationships • Great operational/administration skills • Analytical and detail-oriented • Ability to work from the big picture to the minutiae • Desire to grow within the organization and continuously broaden skill sets • Cloud certifications are a bonus, including AWS Cloud Practitioner or Google Cloud Digital Leader certifications

🏖️ Benefits

• Unlimited PTO • Flexible Working Options • Health Insurance • Parental Leave • Employee Stock Option Plan • Home Office Allowance • Professional Development Stipend • Peer Recognition Program • Flexible schedule balancing work and home life • Opportunities to level up skills professionally and personally