SVP, Central Operations

February 14

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Evergreen Nephrology

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Empowering nephrologists to transform kidney care and improve patient outcomes

51 - 200

💰 $4.3M Venture Round on 2022-06

Description

• Accountable to refine and execute on a shared service model that centralizes appropriate field functions and supports field operations become more consistent and efficient. • Clearly articulate to the organization what the shared services model strategy is, how it’s progressing, and what the results are. • Identify and implement technology and analytics solutions that support the shift to centralization. • Guide the organization through understanding and execution of shift from localization to centralization. • Evaluate the return on investment/measured improvement for identified centralized opportunities. • Support and manage overall change management model and initiative management for the organization to ensure appropriate level of change and evaluation of change effectiveness.

Requirements

• Bachelor’s Degree in a business related field; Master’s preferred • Twelve (12) or more years of prior relevant experience, including significant management experience. • History in change management within a scaled healthcare services organization. • Experience building up a centralized support services function, specifically in early stage, high-growth organizations, with proven returns on the centralized work. • Deep understanding of clinical practice operations and areas to create efficiencies; experience in field operations a plus. • You are a proven leader with a high level of EQ skills; you effectively listen, engage and support team members. • You have excellent relationship, communication, change management and influencing skills, with the ability to build trust and respect quickly, both internally and externally. • You have a strong executive presence that inspires others and instills confidence in peers, external partners, board members, and team members. • You are execution-focused and hands-on; you can effectively toggle strategic and “in the weeds” activities. • You are able to motivate staff; influence people and outcomes, you promote team building. • You have the demonstrated ability to work effectively independently and as part of a team, in collaborative settings. • You understand and are committed to maintaining highest level of confidentiality. • You have demonstrated strong business acumen of valued based healthcare operations in disease management and population health programs. • You demonstrate organizational skills, operational rigor, resilience and commitment to the business. • You have current, relevant, and substantial knowledge of areas related to health center licensing and operations, e.g., legal/regulatory, administrative, policy, protocols, and other clinical issues, especially within a managed care environment. • You have knowledge and understanding of mid-level supervision agreements and regulations. We also strongly prefer: • Previous experience working within a managed care environment especially with experience in administrative/management capacity. • Experience in leading the clinical function of a Value Based Care organization.

Benefits

• Evergreen is making personalized, nephrologist-led care the national standard for kidney care. • Their interdisciplinary clinical resources, analytical insight and tools, and services to patients are best-in-class.