Strategic Account Manager

April 9

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Fieldguide

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Powering the future of trust with modern software for assurance & advisory firms.

Compliance Software • Compliance Audit & Advisory • Audit Engagement Software • Workflow Automation & Artificial Intelligence • Enterprise Cloud

11 - 50

Description

• As a Strategic Account Manager at Fieldguide, you will be an integral member of our go-to-market team, working directly with our wider Customer Success team to make significant impacts in building our customer success function. • You will provide all Fieldguide customers with exceptional services when it comes to growing their relationship and expanding their contracts with Fieldguide. As a trusted expert on the Fieldguide business, you will partner closely with firms to learn about their business, understand their goals, develop and forecast expansion pipeline, and secure contract expansions.

Requirements

• You have 7+ years of prior experience selling or managing customers at an enterprise SaaS company where you owned revenue and expansion targets • Strong ability to prospect and build pipeline without assistance from BDR and/or inbound support • You’re a skilled communicator and have great time-management skills • You’re hard working, responsive, and willing to get your hands dirty • You’ re excited by the startup environment; you want to contribute to fine-tuning the structure and process to scale the customer success team • You love paying attention to detail • You are an owner and take initiative

Benefits

• Competitive compensation packages with meaningful ownership • Unlimited PTO • 401k • Wellness benefits, including a bundle of free therapy sessions • Technology & Work from Home reimbursement • Flexible work schedules