Medical Virtual Assistant

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🕒 May 6

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Global Medical VA Careers

WebsiteLinkedInAll Job Openings

501 - 1000 employees

⚕️ Healthcare Insurance

👥 HR Tech

Healthcare Insurance • HR Tech • Remote Work

Global Medical VA Careers is a leading company in the Philippines specializing in providing virtual assistant services for the healthcare industry. The company offers rewarding career opportunities for Filipino healthcare and corporate professionals to work from home. Global Medical VA Careers aims to empower its virtual assistants and healthcare advocates to deliver compassionate care and service excellence in the virtual healthcare industry. Through comprehensive training and support, the company seeks to change lives and improve the quality of healthcare delivery in the Philippines.

📋 Description

• Managing inbound calls from and outbound calls to patients, providers, and healthcare insurance companies regarding inquiries, appointments, and data verification; • Maintaining great phone etiquette • Obtaining medical history by navigating through different Electronic Medical Records systems (EMRs) such as – Cerner, Epic, AthenaNet/AthenaHealth, and, NextGen • Verifying healthcare insurance coverage and eligibility • Providing administrative support that includes: a) data entry. b) appointment scheduling, c) email management, d) record management, e) and time-keeping • Taking charge of health promotion, explanation of care plans, admissions, new patient intake, and front-desk triage • Establishing a professional relationship with medical professionals and patients by acting as a primary liaison between patients and providers • Strictly adhering and complying with the HIPAA policy

🎯 Requirements

• Must have excellent verbal and written English communication skills • At least 1-2 years of experience in a medical-related background • Familiar with medical terminologies • A healthcare-related degree is highly preferred • Intermediate skills with Google Workspace and/or Microsoft Office • HIPAA Certification is a plus • Strong attention to detail • Impartial • Highly organized • Computer savvy • Open to working night shifts

🏖️ Benefits

• Starting rate is $800 (USD) monthly • Employment Type: Independent Contractor • Free Training • Paid Time Offs • HMO Coverage • Optical Rewards • Performance-Based Increase • Permanent Work From Home