Bilingual Healthcare Administrative Coordinator, English/Spanish

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Meal Helper Heroes

WebsiteLinkedInAll Job Openings

1 - 10 employees

🤝 B2B

🎯 Recruiter

👥 HR Tech

B2B • Recruitment • HR Tech

Meal Helper Heroes is a B2B service that sources, trains, and delivers elite offshore virtual assistants specialized in home care operations for home care agencies and franchisees. They provide recruiters, schedulers, on-call staff, finance and billing support, administrative assistants, and hybrid roles—offering HIPAA-compliant, flexible plans with no long-term contracts and specialized training through their Virtual Assistant Home Care Academy. The company emphasizes cost savings, higher retention, and scalable, home care–specific talent primarily sourced and managed from the Philippines and South America to help agencies run leaner and focus on client care.

📋 Description

• Request, track, and follow up on authorizations and reauthorizations. • Contact doctors’ offices to obtain updated orders and follow up until received. • Enter new clients into the system and maintain accurate, current records. • Communicate with parents, staff, doctors’ offices, and insurance representatives. • Review staff documentation for completeness and timeliness and follow up on missing items. • Answer incoming calls and handle general front-office communication. • Prepare billing records and documentation for submission by management. • Post payments after claims have been submitted. • Maintain organized tracking systems and support overall office operations. • Perform other administrative duties as needed.

🎯 Requirements

• Fluent in English and Spanish, both verbal and written. • Experience in healthcare administration, office coordination, medical billing support, insurance authorization, or a related role. • Strong communication, organization, follow-up, and attention to detail. • Ability to manage multiple tasks and deadlines independently. • Reliable, proactive, and comfortable taking ownership of office workflows. • Able to learn new systems quickly. • Experience with Office Puzzle is preferred but not required.

🏖️ Benefits

• Competitive Base Pay: $7.50/hr • Make a Difference: You’ll play a key role in ensuring that clients receive the best care possible. • Growth Opportunities: As we grow, so will you! There’s plenty of room for advancement and learning. • Fun & Supportive Team: We’re a tight-knit group that values collaboration, compassion, and a good laugh.