Director, Sales Tools - Remote

April 18

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The sales enablement platform that makes every customer conversation count.

Sales Enablement • Sales Engagement • Sales Playbooks • Sales Enablement Analytics • Buyer Engagement

501 - 1000

Description

• Lead the enterprise architecture for sales tools and platforms, including Salesforce, ensuring a solid data model to scale the business through reporting, integration, and automation. • Collaborate with Sales, Customer Success, Marketing, Product, Finance, and IT to build a roadmap that drives productivity and customer delight. • Manage a team of business systems professionals, building a high-performance culture. • Manage day-to-day operations: • Refine business requirements and ensure solution delivery provides scalable solutions. • Configure Salesforce process automation (flows, workflow, process builder), approval processes and notifications (emails, Slack). • Maintain data integrity and streamlined user experiences through effective processes, training, and documentation in partnership with tooling enablement. • Troubleshoot and resolve end-user issues, adapting to evolving needs. • Stay up-to-date on Salesforce releases and the broader ecosystem to maintain a best-in-class GTM tech stack.

Requirements

• Experience: 10+ years of experience with Salesforce.com or other CRM platforms and B2B SaaS experience. Previous experience in Sales Operations is extremely beneficial. • Domain Knowledge: Strong discernment with solid understanding of Sales processes related to new business and existing business management. • Technical Expertise: 4+ years managing Salesforce CPQ or at least 1 full implementation. • Certifications (bonus): Salesforce Advanced Admin, Platform Developer I, and CPQ Specialist certifications.

Benefits

• 11 paid holidays • Generous Accrued Time Off increasing with years of service • Generous paid sick time • Annual day of service