Unicorn status unlocked 🦄 We're hiring everywhere! Become a part of the journey... useinsider.com/careers
Online Marketing • Predictive Analytics • Web Personalization • E-commerce • Mobile Platforms
1001 - 5000
💰 $121M Series D on 2022-02
February 6
Unicorn status unlocked 🦄 We're hiring everywhere! Become a part of the journey... useinsider.com/careers
Online Marketing • Predictive Analytics • Web Personalization • E-commerce • Mobile Platforms
1001 - 5000
💰 $121M Series D on 2022-02
• As a portfolio manager, you will be responsible for the gross retention, CSAT, health score, and lock-in score of the partners and take proactive actions to improve these metrics. • You will work in coordination with the Product Onboarding, Technical Account Management, and Account Management teams, and you will be the primary contact of the partner. • Your primary responsibility will be orchestrating all efforts to keep adoption and usage high with driving value recognition. • Your daily responsibilities will include providing the best use cases according to the partner, helping them with panel usage, training new partners, and being a consultant to use our products in the best way according to the partners' needs. • While this isn't a team management role, you will still have the opportunity to share your expertise with the rest of the team and even lead them in internal projects.
• A university degree in Business, Marketing, Engineering, or related fields, MBA preferred • 2+ years relevant work experience in customer-facing customer success, account management, or strategic consulting organization. SaaS experience is a benefit. • Knowledge or experience with digital marketing; martech our advertising • Strong communication skills in both writing and speaking (English & Portuguese, Spanish will be a plus!) • High sense of responsibility and accountability • Strategic thinking with excellent project management skills • To be customer-oriented and able to establish a robust relationship with the assigned customer base • To be self-motivated, a proactive teammate with innovative ideas to improve customer loyalty and adoption
• We offer many hard and soft skills training to help you improve and challenge yourself. • You’ll have access to 16,000+ online courses taught by real-world professionals on the LinkedIn Learning platform to satisfy your hunger for knowledge. • You’ll have space to share your skills through training and workshops if you wish. • We’ll provide you with a paid Spotify account subscription, so you can cozy up in your headsets cocoon whenever you want. • You’ll have a chance to work in an international, diverse and inclusive environment. • Our working model embraces the best of both worlds with a delightful hybrid approach, where we head to the office three times a week to foster creativity, collaboration, and a vibrant team spirit. • You’ll be part of an industry that’s shaping the future of customer experiences. • We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.
Apply NowNovember 30, 2023
1001 - 5000
🇦🇷 Argentina – Remote
💰 Venture Round on 2017-10
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success + Account Manager
September 6, 2023
51 - 200
🇦🇷 Argentina – Remote
💰 $15.7M Venture Round on 2021-10
⏰ Full Time
🟢 Junior
🟡 Mid-level
🏆 Customer Success + Account Manager