HR Officer

🔥 20 hours ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👩‍👩‍👧‍👦 Human Resources (HR)

👻 Ghost score 15%

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Logo of Insight Therapy Solutions

Insight Therapy Solutions

51 - 200 employees

Founded 2012

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

Insight Therapy Solutions is a mental health service provider that emphasizes connection and personalized care. They specialize in teletherapy, offering accessible therapy options tailored to individual needs, budgets, and comfort levels. The company believes in meeting clients where they are emotionally and physically, providing a safe and private environment for therapy sessions regardless of location. This allows clients to engage in effective therapy without the constraints of traditional settings.

📋 Description

• Act as the first point of contact for staff members and managers on HR-related matters. • Provide guidance on workplace concerns, performance matters, policies, procedures, and HR processes. • Manage staff member relations matters, including disciplinary processes, show-cause/NTE documentation, formal warnings, performance improvement plans, and administrative hearings. • Support managers and leaders in addressing performance, attendance, conduct, and behavioral concerns. • Manage end-to-end recruitment from job posting and candidate screening through interviews, offer preparation, and onboarding. • Partner with hiring managers and local, international, and overseas stakeholders on staffing requirements and hiring priorities. • Prepare employment contracts, onboarding documentation, HR letters, certifications, notices, and other staff documentation. • Coordinate pre-employment requirements, equipment, system access, onboarding, staff movements, exits, resignations, clearances, and final engagement requirements. • Maintain accurate, complete, up-to-date, organized, and confidential staff records and files. • Coordinate payroll processing and provide HR inputs for salary changes, allowances, deductions, reimbursements, benefits, and leave administration. • Assist with performance management, KPIs, performance reviews, coaching, performance improvement plans, and salary reviews. • Develop, review, update, and implement HR policies and procedures aligned with applicable labor laws and regulations. • Support HR compliance initiatives, audits, documentation requirements, and consistent policy application. • Support engagement activities, company events, internal people initiatives, and workplace concern resolution. • Prepare HR reports, people data, dashboards, management updates, and HR metrics. • Support continuous improvement of HR processes and systems and other HR and administrative initiatives.

🎯 Requirements

• Bachelor's degree in Human Resources, Psychology, Business Administration, or a related field. • At least 4+ years of relevant HR Generalist, HR Officer, or similar HR experience. • Experience in a BPO, shared services, outsourcing, healthcare, or international business environment is preferred. • Hands-on experience handling people relations and performance management matters. • Experience managing recruitment and onboarding processes. • Solid understanding of Philippine labor laws and employment practices. • Experience supporting payroll, benefits, leave, and documentation processes. • Strong communication skills with the confidence to interact with staff members, managers, leadership, and overseas stakeholders. • Highly organized, dependable, and able to manage multiple priorities and deadlines. • Demonstrated ability to exercise sound judgment when handling sensitive people matters. • Comfortable working in a fast-paced, remote environment with minimal supervision. • Strong proficiency in Google Workspace and familiarity with cloud-based business systems. • Experience with HRIS, recruitment platforms, or other HR technology is an advantage. • Familiarity with AI tools and technology-driven HR processes is a plus. • Availability to work Monday–Friday, 8:00 AM–5:00 PM Pacific Time (U.S.).

🏖️ Benefits

• 100% Remote (Work from Home) • Paid Time Off • Paid U.S. holidays • Paid birthday leave • Monthly health stipend • Parental leave • 1-hour lunch break

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