
201 - 500 employees
Founded 2013
☁️ SaaS
🔐 Security
🏢 Enterprise
💰 $66M Series F on 2021-10
SaaS • Security • Enterprise
JumpCloud is a unified identity, device, and access management platform that helps organizations centrally manage and secure their IT infrastructure across multiple operating systems and devices. It provides comprehensive solutions for cross-platform device management, cloud-first directory services, Active Directory modernization, and hybrid work enablement. JumpCloud enhances security through features such as zero trust security, passwordless authentication, and multi-factor authentication. Its platform supports automated onboarding and offboarding, identity lifecycle management, conditional access, and compliance management. JumpCloud integrates with various HR systems and offers SaaS management, allowing companies to streamline IT operations and reduce complexity. Trusted by organizations worldwide, JumpCloud is recognized for its ability to unify and secure digital workplace environments efficiently and effectively.
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201 - 500 employees
Founded 2013
☁️ SaaS
🔐 Security
🏢 Enterprise
💰 $66M Series F on 2021-10
SaaS • Security • Enterprise
JumpCloud is a unified identity, device, and access management platform that helps organizations centrally manage and secure their IT infrastructure across multiple operating systems and devices. It provides comprehensive solutions for cross-platform device management, cloud-first directory services, Active Directory modernization, and hybrid work enablement. JumpCloud enhances security through features such as zero trust security, passwordless authentication, and multi-factor authentication. Its platform supports automated onboarding and offboarding, identity lifecycle management, conditional access, and compliance management. JumpCloud integrates with various HR systems and offers SaaS management, allowing companies to streamline IT operations and reduce complexity. Trusted by organizations worldwide, JumpCloud is recognized for its ability to unify and secure digital workplace environments efficiently and effectively.
• Own end-to-end execution of employee lifecycle events, including global onboarding, offboarding, performance management, and benefits administration • Serve as Tier 2 support lead for complex HR operational queries • Apply and reinforce company and regional policies • Maintain data integrity across ADP Workforce Now, Deel, Jira, and the HRIS ecosystem • Own the digital filing architecture for the global HR team • Use SRM to manage HR service requests, track workflows, and ensure SLA compliance • Identify inefficiencies and implement automated HR process improvements • Build alignment with external stakeholders and internal partners through negotiation and influence • Conduct periodic HR compliance audits and apply local labor-law knowledge • Monitor HR dashboards and reports to identify trends, validate data integrity, and detect risks • Use HR metrics to propose scalable workflow improvements impacting business outcomes
• 4+ years in HR Operations or Shared Services, preferably in a high-growth tech environment • Ability to manage moderately complex tasks with minimal supervision • Natural curiosity for how HR processes connect to the broader organization • Proven track record of troubleshooting issues and initiating small-scale projects to streamline workflows • Ability to exercise discretion, sound judgment, and diplomacy when communicating with everyone from new hires to Senior Management • Demonstrated ability to communicate effectively verbally and in writing at all organizational levels, including Senior Management • Experience maintaining confidentiality when exposed to sensitive information and contacts • High proficiency in Microsoft Excel, including VLOOKUPs and pivot tables, Word, PowerPoint, GSuite, and willingness to learn new HR software • Experience with Jira, ADP, and Deel is a plus • HRMS experience is a plus, or technical savvy and willingness to learn multiple systems • Must be located in and authorized to work in India • Must speak and write English fluently • Ability to work a specific region-specific shift
• Remote work within India • English-language interview and screening process • Equal opportunity employment
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🇮🇳 India – Remote
💰 $2.5M Seed Round on 2020-04
⏰ Full Time
🟡 Mid-level
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👩👩👧👦 Human Resources (HR)
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