Strategic Account Manager - Healthcare

March 28

KBS - Kellermeyer Bergensons Services, LLC

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Stay Ahead of the Curve™ with the latest advances for maintaining healthy operations with KBS facilities services

Retail Floorcare and Janitorial Services • Landscape Management • Facilities Maintenance • Contract Cleaning • Parking Lot Sweeping

10,000+

Description

• Act as senior point of contact with customers and establishes productive, professional relationships with key personnel in assigned customer accounts. • Meet assigned sales quota and expectations for profitability for assigned accounts, independently or in partnership with the Sales team. • Work with and through the company SAM program leadership, field operations, customer service, finance, accounting, and sales teams to deliver service and growth. • Conduct Quarterly Business Review (QBR) process with each assigned customer. • Proactively assess, clarify, and validate customer needs and related performance data on an ongoing basis, and communicate trends, opportunities, and progress. • Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel • Strategic guidance in planning and executing environmental services operations to ensure a consistently high cleanliness and infection control standard. • Implement and monitors appropriate quality control program to ensure adherence to cleaning standards. • Develop and implement protocols and procedures for environmental services in accordance with OSHA regulations and industry best practices.

Requirements

• 5+ years of Strategic Healthcare account management, sales, operations, or relations field experience • Certified Healthcare Environmental Services Professional (CHESP) is preferred • Familiarity with environment services operations • Ability to implement and monitor appropriate quality control program to ensure adherence to cleaning standards • Ability to be full compliant with Joint Commissions standards and other local, state, and federal agencies

Benefits

• Medical, prescription drugs, dental, vision and more • Paid Time Off • Life Insurance • Supplemental Health Insurance (E.G., Accident) • 401k plan with a match • Perkspot Discount Program – discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics