
11 - 50 employees
Founded 2012
🏨 Hospitality
✈️ Travel
🎯 Recruiter
Hospitality • Travel • Recruitment
Kendrick Recruitment is a leading recruitment agency that provides end-to-end staffing solutions to match the right candidates with roles across the hospitality, travel and lifestyle sectors worldwide. The firm places talent into a wide range of positions — from front-of-house and food & beverage to management, spa, reservations and corporate support functions — and offers career advice and industry insights for both employers and jobseekers.
🕒 July 7
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11 - 50 employees
Founded 2012
🏨 Hospitality
✈️ Travel
🎯 Recruiter
Hospitality • Travel • Recruitment
Kendrick Recruitment is a leading recruitment agency that provides end-to-end staffing solutions to match the right candidates with roles across the hospitality, travel and lifestyle sectors worldwide. The firm places talent into a wide range of positions — from front-of-house and food & beverage to management, spa, reservations and corporate support functions — and offers career advice and industry insights for both employers and jobseekers.
• End-to-end selling, consultation and booking of all products• Build and develop customised itineraries aligned with company standards and client needs• Serve as the primary point of contact for allocated client accounts• Maintain high conversion rates and meet agreed sales targets• Manage all stages of the booking life cycle including quoting, invoicing, supplier liaison and payment follow-up• Liaise effectively across sales, operations and finance departments• Participate in a rotating 24-hour standby phone duty and shift week, including Saturday mornings from 09:00 to 13:00• Report accurately on sales activity and pipeline
• Minimum 5 years' sales consultant experience within the luxury travel or safari industry – essential• Strong destination knowledge of South Africa, Namibia, Botswana, Zimbabwe and Zambia – essential and non-negotiable• Destination knowledge of East Africa, Mozambique and Malawi – advantageous• Experience managing the full booking life cycle from quoting and invoicing through to supplier confirmation and payment follow-up• Experience handling groups and tour series• Proficient in Travel Studio and Wetu reservation systems – advantageous• Strong negotiating, influencing and cross-selling ability• Highly accurate with excellent attention to detail and quick turnaround times• Ability to manage major accounts and work independently with limited supervision• Competent in MS Office, particularly Excel• Fluent English, written and verbal – essential• Ability to mentor junior staff• Stable work history with fully contactable references
• Remote work (work from home)• Laptop and additional screen provided• REGUS Business Lounge membership for Gauteng candidates during load shedding• Commission/incentive programme • Permanent contract with a 6-month probation period
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