Labor Implementation Specialist

March 29

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Longbow Advantage

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A Supply Chain Consulting and Technology Company

JDA / RedPrairie WMS Implementation • Special Projects • JDA WLM Implementation • HighJump WMS Implementation • Upgrades

51 - 200

💰 Venture Round on 2021-02

Description

• The Labor Implementation Specialist is responsible for supporting projects related to labor management and analytics engagements across our customer base • Responsibilities: • Configure Labor Management Systems to meet business processes • Partner with internal, outside consultants and LMS Manager on configuration changes, to include requirement specifications, testing, implementation, and communication • Provide level 1 support to analyze, troubleshoot and resolve LM issues where possible; escalate to IT Support when necessary • Clearly document details of LM issues including steps to recreate the issue when escalation is required • Assist in training new hires on LMS • Participate in cross-functional improvement projects • Clearly document and communicate system change requests • Ensure adherence to LMS best practices per defined standard operating procedures and work instructions • May identify and recommend opportunities or best practices for process and system improvements • Performs all other duties deemed necessary to support the LM system and operation

Requirements

• Minimum 2 years of relevant experience • Warehousing, distribution center or fulfillment experience is required • Experience with labor management software, both commercially available and proprietary • Experience managing resources and project timing • Knowledgeable of IT infrastructure hardware such as RF handhelds, vehicle mount RF, printers, workstations, and other IT equipment associated with LM systems • Excellent written and oral communication skills • Proficient in the Microsoft Office Suite • Knowledge of wholesale distribution strongly preferred • Must be able to work under tight deadlines efficiently and with high quality • Structured Query Language (SQL) • Interpreting data, analyzing results using statistical techniques • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy • Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SPSS, SAS etc) • Solves complex problems by taking a new perspective on existing solutions • Fundamental comprehension of warehouse operations • Knowledge of project management principles, methods, and techniques • Willingness to travel up to 50% of the time

Benefits

• Supportive work environment • Work/life balance • Competitive Salary • 4-weeks of paid vacation • 6 paid sick days, 2 paid personal days per year • Excellent health and dental benefits, eligible as of your first day! • Group RRSP/401k Matching • Work from Home