Client Support Representative

December 8, 2023

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Luxury Presence

Do it all with Luxury Presence. Build your brand, expand your network, & close more deals.

Web Design • Marketing • SEO • Real Estate

201 - 500

Description

• Live chatting with clients to assist them in real time • Answering incoming calls to resolve client questions and returning voicemails • Emailing with clients and providing them with frequent updates • Reporting technical issues to the product team • Supporting and assisting your teammates

Requirements

• 2-5+ years of experience working in Support or Client Success at a technology company • A deep sense of empathy for customers • The ability to be an out-of-the-box thinker and be resourceful • The drive to solve technical problems creatively and quickly • Teaching and helping customers • Curiosity: you love to dig into problems and find solutions

Benefits

• $45,000 - $60,000 a year • Start-up hustle & teamwork • Project management

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