Staff Engineer, DevOps

April 12

Maven AGI

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Generative AI platform to reimagine customer experience starting with support

Customer Support • Customer Experience • Generative AI • Artificial Intelligence

11 - 50

Description

As a Staff Engineer and technical lead for Growth and Operations at Maven AGI, your role is pivotal to the scale and efficiency of the software systems and engineering processes through which we deliver value. This position will work alongside our Director of Engineering to ensure our Kubernetes-based platform scales with our growing customer base, and that our CI/CD pipeline is high velocity and resilient. As an AI-first leader, another key responsibility will be integrating our AI solution into our engineering processes and adjacent systems we’ve adopted in marketing, sales, product and of course, customer service.

Requirements

• Education: Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field • Experience: 7+ years as a software, production and/or infrastructure engineer. Proven experience scaling a complex SaaS system through meaningful growth, preferably in an Enterprise context. • Technical Skills: • Proficiency scaling and capacity planning cloud technologies, including web experiences, database systems and data pipelines for AI • Proficiency in one or more of Pulumi, Terraform, or similar Infrastructure-as-code solutions • Experience with version control systems (e.g., Git) and an interest in pushing a platform towards GitOps • Familiarity with one or more of the programming languages we use to build the product (Java + Typescript) and the best practices to deploy and scale them • Familiarity with software development methodologies (e.g., Agile, Scrum) • Data driven: Use information and insights from data to guide decision-making and build the most efficient processes across diverse areas of technology • Problem-Solving: Strong analytical and problem-solving skills with a passion for addressing complex technical challenges • Communication: Excellent written and verbal communication skills, facilitating effective collaboration with cross-functional teams • Adaptability: Willingness to learn and adapt to new technologies and programming languages as necessary

Benefits

• High Impact in cutting-edge field • Compensation Package: Competitive salary, comprehensive benefits, and meaningful equity stakes • Inclusive Culture: A diverse and welcoming work environment where everyone’s voice is heard