Director of Technical Delivery (DevOps)

April 9

Second Front Systems

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At Second Front Systems (2F), we build software that accelerates delivery of technology to U$1. .$1

Software as a Service • DevOps • DevSecOps • Platform as a Service • Defense Market

51 - 200

Description

• Lead and mentor a team of DevSecOps engineers focused on customer implementation and customer support escalation, fostering a collaborative and high-performance work environment. • Provide subject matter expertise in DevSecOps practices, tools, and methodologies including: Kubernetes, Helm, Docker, and Gitlab CI/CD. • Provide guidance and support to customer technical implementations, ensuring the team meets project deadlines and customer expectations. • In partnership with technical implementation managers, oversee the delivery of DevSecOps implementation projects, ensuring they are completed on time, within scope, and meet quality standards. • Act as the escalation technical point of contact for customers, understanding their business requirements, and translating them into effective DevSecOps solutions. • Develop and maintain strong customer relationships through regular communication, status updates, and project reviews. • Ensure compliance with security policies, standards, and regulatory requirements throughout the project lifecycle. • Collaborate with the sales team to assess resource requirements for upcoming projects. • Collaborate with cross-functional teams to align project goals with broader organizational objectives. • Stay abreast of industry trends and advancements in DevSecOps to continually enhance service offerings. • Identify potential risks in project delivery and develop mitigation strategies. • Efficiently allocate resources, balance workloads, and maximize team productivity. • Implement best practices and continuous improvement initiatives within the DevSecOps implementation practice. • Gather feedback from customers and team members to enhance service delivery processes. • Provide thought leadership and development of technological solutions and advancements with regards to implementation

Requirements

• Extensive experience leading successful engineering/customer facing teams and delivering impactful results in a high-growth environment. • Understanding of cloud technologies, containerization, and software development with specific domain expertise on Kubernetes, Helm, Docker, and Gitlab CI/CD. • Ability to inspire and motivate teams, build trust, and foster a collaborative culture while messaging about how people's efforts make a difference to the broader organization. • Analytical thinking and a strong understanding of using data to inform engineering decisions. • Exceptional problem-solving skills and the ability to address complex challenges. • Commitment to exploring innovative solutions and tackling challenges beyond the immediate area. • Effective communication skills with senior management and executive teams. • A humble, collaborative, and team-first spirit focused on team growth and a passion for mission and innovation. • Ability to break down ambiguous problems into well-reasoned and novel solutions. • Willingness to explore and take initiatives outside the scope of your area. • Proven ability to present your team’s work to senior management/executive teams.

Benefits

• U.S. citizenship required due to government contract requirements