Mindbody
Let's shape the future of wellness together.
business management • education • scheduling • online scheduling • ecommerce
1001 - 5000
💰 $500M Private Equity Round on 2021-10
Account Manager - South East Asia
March 20
Mindbody
Let's shape the future of wellness together.
business management • education • scheduling • online scheduling • ecommerce
1001 - 5000
💰 $500M Private Equity Round on 2021-10
Description
• Be an expert on boutique fitness and wellness in your ClassPass markets, including the competitive landscape • Responsible for revenue and Reservation growth across your book of business and the market you manage • Responsible Market-wide partner retention focus with monthly and quarterly targets • Responsible for monitoring and identifying pockets of opportunity on supply health across your markets with a heavy focus on inventory availability • Prospecting and selling new fitness and wellness studios onto the platform • Acts as the local Voice of the Partner and escalates local nuances to country leaderships team • Build strong, long-term relationships with partners in a diverse book of business ranging from top, medium and lower tier accounts • Support your partners in your market by helping them grow their business
Requirements
• In this role, you are the face of ClassPass to our fitness partners and manage a high revenue book of business, in one of our most important markets. You already know how to manage client relationships, interpret their performance metrics, and come up with creative solutions to address their concerns. You are comfortable with numbers, and are excited to use data, market trend analysis, and your budding knowledge of the boutique fitness space to make actionable recommendations to our partners. As an Account Manager, you help our studios and your market/region succeed which will range from prospecting new supply to upselling to your client base. You will work directly with studio owners and managers in our network to make sure they see incredible value in their partnership with us. You confidently communicate the ClassPass value proposition, explain the usefulness of our tools and effectively troubleshoot partner issues. You also advocate for our partners internally, escalate bugs and communicate pain points and feature requests through the appropriate channels.
Benefits
• Enjoy amazing benefits • Work with mission-led people
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