Solutions Engineer - Native Salesforce App

April 26

Mogli

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SMS, WhatsApp™, MMS native to Salesforce™ | Do More of What Matters

Implementing & developing on Salesforce • Cloud Based Technology • Consulting to Global Impact Organizations • Leveraging IRIS, M&E and Impact Management • Offline Mobile

11 - 50

Description

• Make Mogli sing by maximizing the value Mogli SMS delivers to the client by providing appropriate solutions to their business needs within their constraints • Own the professional services lifecycle: In tight coordination with the client, conduct scoping, implementation, testing, rollout, training, documentation, and sign-off of the build within the agreed time and budget • Be a source of continuity from the sales process through implementation by building customizations and/or automations requested by the client during the sales process • Adhere to internal processes regarding time tracking, project management, knowledge management for professional services for proper accounting and risk management

Requirements

• Knowledge of Salesforce architecture, clouds, products, use cases • Experience deploying and/or supporting Mogli SMS or similar messaging SaaS product • 2-3 years of experience with declarative configuration of Salesforce and related products • Marketing Cloud and Apex programming experience preferred • Background managing client accounts and/or directly interacting with clients • 1-2 years of related product, solution engineering, or sales experience • Bachelor's degree in Engineering, Business, or other related fields • Understanding Nonprofit and Higher Education sectors is a bonus, but not required

Benefits

• Complete Medical, Vision, Dental Insurance, Short-term/Long-term Disability, and Life Insurance fully covered by Mogli • Support for professional development, including professional certification • Matching 401k plan • Employee Assistance Plan, AD&D, etc • Flexible Time Off Policy • 9 US Federal Holidays and 6 paid sick days • Work from Anywhere in the United States