Healthcare Virtual Assistant, Eligibility and Benefits

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Neolytix

WebsiteLinkedInAll Job Openings

51 - 200 employees

Optimizing Healthcare Organizations through Revenue & Cost TransformationNeolytix is a Management Service Organization (MSO) serving independent healthcare providers.Neolytix has been working with healthcare practices for the last 11 years and providing a helping hand for busy medical practitioners. Our services have helped increase monthly collections, create efficient processes for office administration, improved patient experience and free up physician time for providing better care.We provide shared services solutions for Medical Offices supporting Revenue Cycle Management, Credentialing, Virtual Assistants, IT Support, Practice Marketing with guaranteed impact on the overall bottom line. That means better service for a lower cost.#MedicalBilling #RPM #MSO #medicalbilling #remotepatientmonitoring #valuebasedcare #revenuecyclemanagement #Healthcareproviders #digitalhealth

📋 Description

• Greet patients and caregivers professionally via phone, email, and virtual platforms • Collect accurate patient demographic information, medical history, and contact details • Prepare and process patient admission and discharge documentation • Enter patient information into Electronic Health Records (EHR) and practice management systems • Maintain accurate and complete patient records in compliance with HIPAA regulations • Verify patient identity and update existing patient profiles as needed • Verify insurance coverage and eligibility for services prior to appointments • Obtain pre-authorizations and referrals as required by insurance plans • Communicate patient financial responsibilities including copays, deductibles, and coinsurance • Process insurance information and ensure accurate billing documentation • Schedule patient appointments based on provider availability and patient needs • Send appointment reminders and confirmations via phone, email, or SMS • Reschedule and cancel appointments as requested while maintaining optimal provider schedules • Manage appointment waitlists and fill cancellations efficiently

🎯 Requirements

• Experience in handling healthcare accounts • Experience handling eligibility and benefits

🏖️ Benefits

• Additional leave • Company Christmas gift • Health insurance • Opportunities for promotion • Paid training • Pay raise • Promotion to permanent employee • Work from home