EHR Integration Analyst

March 20

PatientIQ

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Practice data-driven medicine and improve patient outcomes with a modern healthcare platform.

Digital Health • Medical Technology • Healthcare Technology • Patient Engagement • Medical Research

11 - 50

💰 $20M Series B on 2022-05

Description

• Work closely with clients and partners to identify integration requirements and establish design solutions that meet those requirements. • Develop, maintain and test integrations, APIs, and workflows that connect various healthcare systems and applications to PatientIQ. • Manage a portfolio of customer integrations into the PatientIQ platform, including designing technical interface logic, process documentation and reporting on integration KPIs. • Develop a trusted advisor relationship with customer technical project leads. • Troubleshoot and resolve integration issues and provide technical support to customers regarding their integrations. • Establish post-implementation adoption activities to closely monitor the functionality of the integrations and quickly resolve issues. • Interface with Product and Engineering teams regarding customer feedback to shape our product roadmap regarding integrations. • Identify key strategic areas that would expand integration capabilities which would drive customer growth and expansion opportunities on the PatientIQ platform. • Serve as a customer advocate in driving industry best practices and the evolution of PatientIQ product and platform functionality.

Requirements

• 3+ years’ experience working in customer integrations and/or working on the frontlines in a customer-facing role. • Experience in healthcare, including knowledge of HL7v2, SMART on FHIR, and Electronic Health Records • Experience managing multiple complex integration projects. • Excellent written and oral communication skills. • Strong analytical and reasoning skills. • Experience working with various EHR vendors (Epic, Cerner, Athena, ModMed, Veradigm, etc.) • Demonstrated self-directed ability to manage simultaneous, complex engagements with minimal supervision. • Skilled in advising customers in product best practices and optimal technical solutions. • BA/BS degree required, ideally in Computer Science, Mathematics, or other quantitative fields.

Benefits

• Great Benefits - top-notch health, dental and vision insurance. Additional perks available including 401K. • We are Mission Driven - our team is motivated to solve complex problems, drive medicine forward, and ultimately improve patient outcomes. • True Idea Meritocracy - great ideas win out. We encourage all team members to challenge the status quo because our mission demands this. • Flexible Time Off - we trust you to take the time you need when you feel it is appropriate, given your workload and responsibilities. No need to track it or save up. • World-Class Team - we’re at the top of our industry because of our employees. They’re the best investment we can make, and we never forget that. • Fast Growing - we are building the largest platform for healthcare providers, industry partners, researchers, and others to collaborate on the mission to improve patient outcomes.