Customer Success Manager

March 19

PerformYard

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PerformYard makes performance management easy for everyone - flexible features for HR and a simple employee experience.

Performance Management • Employee Reviews • Software • SaaS • HR software

51 - 200

💰 Seed Round on 2014-01

Description

• The Customer Success Manager (CSM) will work to build long-lasting relationships with customers using PerformYard software • Partner with customer personnel to implement and support product configuration • Provide consultative advice, training, and support to ensure successful customer experience

Requirements

• Bachelor's Degree • Minimum of one year of Customer Success, Account Management, or related experience • Detailed and action oriented • Enthusiastic and proactive self-starter • Empathy for customer experience • Understanding or previous use of CRM or Customer Success tools • Excited to operate in a fast-paced start-up environment

Benefits

• Medical, dental, and vision health insurance benefits w/ HSA plan • Disability insurance • 401k plan • Generous PTO • Paid holidays and other benefits