Client Success Manager, Speech Tech - Los Angeles, CA

March 30

PTW

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35 Studios | 25 Years Experience | 03 Continents | 40 Languages

Quality Assurance • Translation • Customer Experience • Talent Acquisition • Quality Engineering

1001 - 5000

Description

• Managing relationships with our existing business accounts within the speech tech line of business. • Attending client meetings, presentations, trade shows, etc. • Presenting PTW services in line with briefs • Creating effective solutioning which matches back to client requirements • Cross-selling PTW services to our existing clients • Working with Delivery and several support teams to maximize time spent engaging with clients

Requirements

• 5 years experience in account management and/ or speech tech • Speech Tech experience is essential for this role • Excellent presentation, communication and interpersonal skills • Ability to forecast opportunities • Must be self-motivated • An organized individual with a passion for gaming and experience of CRM tools • Motivation, creativity, adaptability, unquestionable ethics, integrity and team player. • Strong 360-degree strategic thinking. • The ability to influence and drive results in a complex business environment, including the ability to communicate and influence all levels from senior executives to working groups and all functions.

Benefits

• Competitive Salary • Medical, Dental, Vision, 401K with matching • Dynamic and entrepreneurial culture • Video games focused environment • The opportunity to work with video games pioneers creating cutting edge interactive entertainment