Solutions Consultant

March 27

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Quorum

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Powerful Behavior Signals for Targeted Advertising & Attribution

outdoor advertising • mobile advertising • big data • predictive analytics • location based marketing

11 - 50

Description

• The Solutions Consultant will be part of the Professional Services team within the Customer Success department • Lead new Quorum customers through the onboarding process • Provide managed services to customers that purchase hands-on assistance • Build understanding of Quorum's products, value propositions, and use cases • Master the art of running product trainings and multi-client onboarding workshops • Complete factory model implementation cohorts • Implement enterprise organizations • Consistently meet or exceed implementation and adoption goals • Develop subject matter expertise in public affairs, grassroots advocacy, stakeholder mapping/management, legislative tracking, or graphic design • Drive process improvements to the implementation process

Requirements

• At least 2 years of experience in an equivalent role such as Customer Success Manager, Account Manager, Implementation Consultant, or Professional Services Associate for a Software-as-a-Service (SaaS) platform • Organized and detail-oriented with at least 2 years of professional experience leading projects engaging internal and external stakeholders • Background or expertise in at least one of the following areas: Public Affairs, Grassroots Advocacy, Stakeholder Mapping/Management, Legislative Tracking, or Graphic Design • Process-oriented and able to handle multiple tasks at once • Proven track record of adhering to project milestones and internal metrics • Natural 'people person' who establishes rapport and builds relationships easily • Skilled at generating buy-in from relevant stakeholders for ideas and vision

Benefits

• Manage stakeholder engagement in new Quorum customers • Launch grassroots advocacy campaigns • Track legislative activity at all levels of government, including federal, state, and local • Provide managed services to customers • Lead new customers through the onboarding process • Train users and get them fully live on the platform