Account Manager – Marketing and Growth

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Relou RH

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2023

Olá! Meu nome é Rebeca Louise e eu atuo de forma estratégica em todos os subsistemas de RH. Meu foco é auxiliar você empresário a gerir pessoas de forma estratégica, valorizando lucro e bem estar simultaneamente.

📋 Description

• Manage the client portfolio, ensuring close, strategic relationships; • Lead onboarding, follow-up, and planning meetings; • Understand each client's objectives and align strategies with the internal team; • Monitor performance metrics and present results in a consultative manner; • Identify opportunities for client retention, contract expansion, and new solutions; • Act as the bridge between clients, the operations team, and company leadership; • Anticipate risks, align expectations, and ensure an excellent client experience; • Record action plans, track requests, and ensure continuous account development.

🎯 Requirements

• Experience in Account Management, Customer Success, or strategic client services at an agency; • Knowledge of digital marketing, sales funnels, and CRM systems; • Experience with tools such as ClickUp, Trello, Asana, Monday.com, or Notion; • Proficiency in Google Sheets or Excel; • Strong analytical skills for interpreting metrics and developing action plans; • Excellent verbal and written communication skills; • Ability to manage multiple accounts simultaneously.