ReSource Pro is an insurance-focused business solutions company that integrates people, process, technology, and data analytics. Over 1,000 carriers, brokers, and MGAs rely on ReSource Pro to execute strategies that improve profitability, accelerate growth, deliver improved claim outcomes, and enhance client and employee experience. With more than 7,000 employees globally, ReSource Pro provides business process management, strategic advisory services, management and organic growth consulting, training, and compliance solutions around the clock. ReSource Pro has consistently achieved a +95% client retention rate for over a decade.

ReSource Pro

Customer Success

Manage large books of business for commercial lines insurance clients, drive customer retention.

• Manage large books of business for commercial lines insurance clients
• Drive customer retention and market additional lines of coverage to grow business and properly insure risks
• Evaluate carrier relationships, commercial insurance products, and market placement
• Provide quality and timely service to customers and clients
• Research, provide recommendations and implement ReSource Pro solutions for clients
• Work in a variety of Agency Management Systems to complete tasks
• Lead day-to-day customer interactions
• Use your subject matter expertise to consult with customers and advise colleagues
• Gather information about client needs and insurance solutions

Commercial Lines Account Manager

Engineering Manager

Lead high-performing Client Development team in solving top business challenges for insurance organizations.

• Lead a high-performing team of Client Executives
• Develop leads and prospects to identify potential new clients
• Provides coaching to improve results of direct reports not meeting targets
• Collaborate with senior leadership on business strategy
• Lead compelling presentations to clients

Client Development Director (Client Growth & Retention)

Product Manager

Develop product roadmaps and drive customer satisfaction within insurance industry analytics products.

• Responsible for creating product roadmaps for both new and existing products
• Ensure Product vision and features align with client’s core needs and solve market pain points
• Continuously refine and adapt the strategy based on market dynamics
• Be responsible for the financials (P&L, ROI) of assigned product
• Establish and monitor OKRs to drive adoption, usage, and overall customer satisfaction
• Proactively drive collaboration with Marketing and Business development teams
• Design, coordinate and oversee customer research efforts
• Utilize customer feedback to drive product improvements and enhancements
• Analyze data to identify trends and opportunities for optimization

Project Manager

• Lead overall management of conversion initiatives including planning, resource allocation, timeline management and execution
• Monitor and track progress of conversion initiatives, identifying and addressing any potential roadblocks or issues
• Provide regular updates and reports to senior management on the status and progress of conversion initiatives
• Collaborate closely with cross-functional teams, both internally (Marketing, Sales, Software Engineering) and externally (clients Business Applications Team, IT team, Business teams), to ensure alignment of data conversion efforts with overarching business strategies

Assistant Project Manager - Insurance Agency Management Systems

Product Marketing

• Develop and implement comprehensive in-person and digital marketing strategies to achieve business goals and objectives
• Write and guide creatives to finesse any assets developed and create meaningful campaigns each quarter, to achieve quarterly goals
• Collaborate across the marketing team to create and implement marketing campaigns
• Conceptualize and orchestrate writing with support from the corporate and design team
• Create engaging content both written and design, for digital channels- website, blog posts, social media, and email campaigns
• Demonstrate a high-level understanding and ability to work through the complexity of problem solving or projects, and then present it to audiences at every level

Product Marketing Manager - Carrier Insurance Industry

• Develop and execute comprehensive marketing strategies
• Collaborate with marketing team to create campaigns
• Create engaging content for digital channels such as website, blog, social media, and email
• Demonstrate problem-solving skills and present to various audiences

Remote Jobs at ReSource Pro

ReSource Pro

Commercial Lines Account Manager

ReSource Pro

Client Development Director (Client Growth & Retention)

ReSource Pro

Product Manager

ReSource Pro

Assistant Project Manager - Insurance Agency Management Systems

ReSource Pro

Product Marketing Manager - Carrier Insurance Industry

ReSource Pro

Product Marketing Manager - Retail Insurance Industry

ReSource Pro